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Staff Assistant/Student Services - Merritt (Counseling Department)

Company: Peralta Community College District
Location: oakland
Posted on: May 3, 2021

Job Description:

Posting Details

Peralta/College Information

Merritt College

Merritt College is a public, comprehensive, two-year college, maintained by the Peralta Community College District in Alameda County. With a comprehensive day and evening program of transfer, technical, occupational and basic skills education, the College is committed to meeting the educational needs of the diverse student population it serves.

Located on a 125-acre site in the hills of East Oakland, Merritt College combines modern, spacious facilities with a spectacular view of the entire Bay Area. An integral part of a large, busy urban community, the location provides a sense of tranquility and peace.

Benefits Information


The Peralta Colleges proudly offers a competitive and comprehensive core of work-life benefits. The value of the employer contribution towards your benefits may increase your total compensation by as much as 47%. Benefit-eligible employees have access to coverage for themselves and eligible dependents:

* Medical, dental, vision, prescription drug insurance coverage* * Life insurance of 150% of your income up to $100,000. * Long-term disability coverage. * Employee Assistance Program.

In addition to your own contribution, Peralta also contributes 20.70% of your salary to the California Public Employees Retirement System (CalPERS). Effective January 1, 2013, the PEPRA (Public Employees' Pension Reform Act) went into effect. Changes have been implemented as a result of the adoption of this legislation that impact new and existing employees enrolled in CalPERS. A summary of those changes is available at http://www.calpers.ca.gov/eip-docs/employer/program-services/summary-pension-act.pdf. For further up to date information on CalPERS retirement eligibility and PEPRA, please visit the website at www.calpers.com www.calpers.ca.gov/. The CalPERS member handbook is available at http://www.calpers.ca.gov/eip-docs/about/pubs/member/your-benefits-your-future-school-benefits.pdf., please visit the website at www.calpers.com. After 10 years of creditable service, medical benefits in retirement are extended until age 65.

Other voluntary benefits include:

* Flexible benefit plan participation in the Medical Reimbursement Plan, Dependent Care Reimbursement Plan (under tax code 125) * Pre-tax commuting expenses (under IRS code 132) * Tax-deferred plan participation in the 403(b) and 457 plans * Credit union membership * Prepaid legal plan participation * Additional Life Insurance for yourself, spouse or children * Kaiser and United Health Care Dental are fully paid by the District. Other plans require employee contribution. Subject to change.

Job Title Staff Assistant/Student Services - Merritt (Counseling Department) Time Base 40 hrs/week 12 months/year Compensation Salary Range: $3,742.53 - $4,499.45/Month, Hiring Range: $3,742.53 - $4,096.10/Month - - The maximum initial placement is Step 3 depending on experience. Position Type Classified Department Student Services-VP (641) Job Description Summary

This position is categorically funded. Continued employment is contingent upon refunding of the position

Under general supervision of Vice President of Student Services, performs clerical and technical work in providing quasi-administrative and technical support in the Student Success /Counseling.

Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.

* Performs a wide range of clerical, technical, personnel and budgetary control duties related to the operations of the Counseling Department, Student Services Division. * Prepares all student personnel action requests and changes of assignment; computes and enters all faculty assignments and changes in the district's online system; * Reviews and codes hourly student employee time sheets and monitors maximum allowable time worked. * Assists in the development, implementation and maintenance of budget expenditures for the department, including budget transfers, adjustments, requisitions, and warehouse supply orders. * Manage the Counseling reception desk, prioritize student issues and transfer to the appropriate department/area. * Schedules appointments with Counselors for students regarding a variety of department related counseling and academic issues, including but not limited to, Student Education Plans (SEP), Transfers, AA/AS degrees and certificates, etc. * Maintains records for Student Education Plans, Official transcripts, Prerequisite clearance request, Advance Placements, etc. * Offers technical support to students, e.g., help students access Passport, assist student search for classes online * Prepares and calculates contract and hourly Academic assignments. * Assists in creating a variety of documents, including personnel action forms. spreadsheets, reports, databases and other department related information. * Liaison between the Counseling Department and other internal and external groups. * Contacts vendors, obtains vendor application information and submits to District for processing. * Use a variety of computer software to produce technical reports and manage department data/records * Recommends ways computer technology or other work methods can improve workflow efficiency and quality of services to students. * Provides information in person or by telephone, where judgment, common knowledge and interpretation of policies and regulations are necessary. * Assists the Vice President in responding to inquiries and requests for information from students in the area of counseling and academic advisement; may include information relating to faculty and staff concerning financial aid, orientation, assessment, outreach, admissions, counseling, student health and student life programs, transfer and career attainment services. * Greets visitors to the department, answers the telephone, and assists students, faculty, staff or the general public in providing information or assistance as required; receives student complaints including recording intake information, providing students information on the process steps, provides form(s) and instructions on completion of forms. * Receives, opens, and distributes the mail; refers matters to the Counselors and Vice President in order of priority; establishes and maintains a complex interrelated filing system and responds to inquiries for information about the college and its programs. * Schedules meetings and conferences, sets up appointments, and may represent the Counseling Department at meetings to obtain information relevant to counseling and academic advisement. * May take and transcribe minutes for the Counseling Department meetings. * Assists Student Services with various annual events and ceremonies. * May train other classified; coordinates, trains, and supervises student employees working at the Counseling reception desk to ensure service consistency. * Performs other duties as assigned.

Minimum Qualifications

1. Three years of clerical and technical experience in the appropriate field or any combination of training and experience that could likely provide the desired knowledge and abilities.

2. Knowledge and proficiency in the operation and use of personal computers utilizing word processing, spreadsheet, and database management software programs (e.g., MS Office Suite- Word, Excel, Access, and PowerPoint), the internet, and e-mail.

3. Applicant must have demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college staff, faculty, and students.

Desirable Qualifications

Knowledge of:

* Concepts, techniques, procedures, and other guidelines applicable to the designated area of specialization * Administrative and office procedures and practices * Basic research and analytical methods * Proper English usage, grammar, and punctuation * Standard office equipment

Ability to:

* Perform a variety of difficult technical and clerical work related to the designated area of specialization * Establish and maintain cooperative relationships with those contacted in the course of work * Analyze situations and make decisions in procedural matters without immediate supervision * Speak and write effectively * Learn rapidly a variety of rules and procedures relating to the assigned area of responsibility * Train and supervise clerical and student personnel * Prepare and maintain accurate and complete records and reports

Environmental Demands

* Occasional work performed alone * Constant work around and with people

Other Requirements


* Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs * Occasional lifting and carrying up to 15 lbs. * Occasional pushing and pulling up to 20 lbs. * Occasional twisting of body * Occasional use of manual dexterity * Occasional use of tactile acuity * Occasional use of visual acuity from a distance, with depth, and for color * Frequent work at a rapid pace * Frequent reaching, high, low, and level * Frequent audio acuity at all ranges, including speech * Frequent visual acuity for reading * Constant sitting * Constant use of clear oral communication


* flexibility or ability to respond to multiple demands

Tools & Equipment Used

* Standard Office Equipment

Application Deadline Date May 13, 2021 Open Date 04/13/2021

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* * How did you find out about the position? * Asian Week * California Community College Chancellor's Office website * Career Builder * Chronicle of Higher Education website * Chronicle of Higher Education newspaper * Community College Jobs Website * Community College Times * Craigslist * Diverse Issues in Higher Education * El Mundo * Hispanic Outlook in Higher Education * Indeed.com * Job Fair, Conference or Workshop * Local Newspaper (Oakland Tribune, SF Chronicle, ect) * Oakland Post * Peralta Jobs Website * Walk-In (PCCD Office of Human Resources) * Women in Higher Education * Word of Mouth * 24-Hour Job Line * Other

* * If you chose "Other" as your answer for the above question, please provide details

(Open Ended Question)

Applicant Documents

Required Documents

* Resume

Optional Documents

* List of References * Other Document * Cover Letter * Transcripts * Training/Certification Document

Keywords: Peralta Community College District, Oakland , Staff Assistant/Student Services - Merritt (Counseling Department), Other , oakland, California

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