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Security Supervisor

Company: SMG
Location: Oakland
Posted on: May 3, 2021

Job Description:

Job Summary: Responsible for the safety & security of Oakland Arena and RingCentral Coliseum patrons, employees, property, and assets. Responsible for performance & conduct of all facility security officers at the Oakland venues. Key Job Factors: Level of accountability: Customarily & regularly exercises discretion & independent judgement Level of decision making: Diversified tasks Has contact with: Inside / Outside company Supervision: Direct supervision/management of employee(s) Position Title(s) of Direct Report(s): Security Officers Physical Requirements: Light, occasional physical effort Travel Percentage (%): Not Applicable / As Needed Duties & Responsibilities:Responsible for the quality of the performance, conduct & effectiveness of the entire facility security team as a cohesive unit assigned to the site.Direct and monitor the performance of facility security officers.Perform inspections at the start of each shift to ensure the professional appearance of the entire facility security team assigned, and that each security guard is mentally and physically ready to perform the role up to the standards establishedManage the quality and accuracy of the all daily activity reports/logs and incident reports generated at the site by reviewing the information against security camera footage, then making amendments or adjustments if needed.Determine the threat level of any issue/incident and decide immediate plan of action and direct security team appropriately.Contact law enforcement partners to obtain relevant information on issues within the surrounding community to understand the impact on the stadium, and decide appropriate actions to be taken by security municate any relevant issues/threats to the Vice President, Marketing & Events and inform how the issues are being dealt with/handled, or actions takenResponsible for staying informed and enforcing appropriate security protocols, procedures, and security measuresAttend security briefings (i.e. joint terrorism task force) and constantly review SOP for security department to ensure compliance.Adhere to and enforce the Security Department's Prime Directives. Comply, implement and adhere to all legal & ethical instructions given by Security Management team.Maintain proper staffing levels and daily post rotations.Take an active participatory role in creating & conducting on-going, in-service training for the security personnel assigned to the site.Assist & participate in conducting and developing periodical performance appraisals and corrective action plans of the facility security officers assigned to the site.Responsible for the security and proper control of the lost and found items turned into the Security Department at the assigned gate.Other duties as assigned. Required Qualifications (Job Knowledge, Skills, and Education):High School Diploma or its equivalency (BA/BS Degree Preferred).A minimum of 3-5 years of related work experienceAbility to effectively manage crises and work under pressure without loss of composure; exhibit maturity by making sound judgmentsMust have a valid California Driver's License Skills and AbilitiesAbility to accept responsibility for the performance & conduct of the entire facility security team assigned to the siteAbility to exhibit leadership qualities, motivate staff & lead by example; maintain good business relations with all the employees & managersAbility to memorize, recollect and quickly retrieve relevant information.Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.Ability to lead and participate in departmental and company-wide meetings and trainingsAbility to maintain patron, employee, and company confidentiality.Ability to supervise effectively, fairly & efficientlyMust have a current California guard card or be willing and able to obtain one prior to employment.Previous law enforcement or security background highly desired. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Please ensure you are applying on our ADP career site: /srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000708767706&/_fromPublish=true#/ Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: SMG, Oakland , Security Supervisor, Other , Oakland, California

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