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Case Manager - SUD Residential Program

Company: Horizon Services, Inc.
Location: Oakland
Posted on: May 3, 2021

Job Description:



JOB TITLE:  Case Manager

LOCATION:   Oakland


Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Diversity, and Quality to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each others growth.


How can you make a difference in peoples lives?

In this role, youll make a difference in the lives of people with substance use challenges, and often with co-occurring conditions. Youll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. Youll have the opportunity to help people who are just discovering the possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

The Case Manager is responsible for assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; and facilitating interdisciplinary approaches. The Case Manager coordinates an approach to the delivery of health, substance use, mental health, and social services, linking clients with appropriate services to address specific needs and achieve stated goals.  The Case Manager duties include care coordination, maintaining positive working relationships with outside community partners, scheduling appointments, arranging transportation, assisting with acquiring medications, ongoing care and discharge planning, and crisis intervention. The Case Manager will collaborate frequently with the Intake Counselors and report to the Program Director to ensure clients basic needs are being met in preparation for stabilization and effective discharge planning. 


  • Client Engagement and Assessment
  • Service Planning and Implementation
  • Case Coordination
  • Exit Planning



  • Provide clients a single point of contact for support addressing multiple health, social services and legal systems
  • Advocate for clients engaging in services within the community
  • Create a safe space for clients and maintain appropriate boundaries
  • Be flexible, community-based, and client-oriented
  • Assist the clients with needs of substance use and mental health as well as assistance thought to be outside the realm of substance use and mental health treatment
  • Able to learn and apply various models and theories of addiction and mental health and other problems related to substance use
  • Ability to describe and practice the philosophies, practices, policies, and outcomes of the most generally accepted and scientifically supported models of treatment, recovery, relapse prevention, and continuing case management for addiction, mental health and other related problems
  • Organize client transport to their appointments
  • Transport clients to appointments
  • Provide support in Milieu when needed
  • Crisis management and de-escalation


What will make you successful in this role?

  • Registration or Certification with a Substance Use state certifying body (CAADE/CCAPP/CADTP) in California
  • Previous experience working in the behavioral health care field
  • Previous experience working with Substance Use and Mental Health Disorders
  • Demonstrated aptitude of Drug Medi-Cal standards and Regulations

What else is required?

  • Valid California drivers license with a good driving record and car insurance.
  • Current CPR/First Aid certificate desirable.
  • Fingerprinting/drug testing required at time of hire.
  • Current flu vaccine/flu shot.


Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part-time employees over 20 hours per week.

  • 100% of medical, dental, Life and LTD for the employees and 50% for any dependents medical and dental coverage
  • PTO and Holiday pay.
  • Retirement benefits after 6 months of service.
  • Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!


Salary:  $24.00 - $26.00 based on experience and qualifications. Available for a full-time position.


Horizon Services, Inc., is an Equal Opportunity Employer.


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Keywords: Horizon Services, Inc., Oakland , Case Manager - SUD Residential Program, Other , Oakland, California

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