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Tech Business Analyst Senior

Company: Kaiser Permanente
Location: Oakland
Posted on: June 6, 2021

Job Description:

Description:Provides technical expertise to deliver new solutions as well as on-going product maintenance. Works with HR, IT, and vendors to contribute to the management and performance of the application, including development and production support. Responsible for identifying and documenting business processes through interviewing clients and reviewing and analyzing existing systems and processes. Articulates interrelationships and recasts business flow into system specifications. Conducts gap analyses to document discrepancies between business requirements and system capabilities. May develop project plans and ensure plan adherence. As system development progresses, may have input into reporting requirements/report development, user interfaces, and coordinates or conducts UAT and the final evaluation of the system solution. Supports the agile methodology and works with SCRUM teams as needed to ensure user stories are delivered.Essential Responsibilities:Project Planning and Execution: Supports and provides technical expertise on programs and projects as assigned. Supports project teams through detailed design, product support, analysis, and reporting. Participates in project management process, including participating in project meetings. May document issues, action items, user requirements, or deliverables from project meetings. Performs a variety of project related activities, including analysis or preparation of documentation and presentations. Accomplishes all work within established methodologies and standards. Supports the agile methodology and participates in SCRUM teams as needed. Requirements Definition and Analysis: Collects and researches specific client requirements for projects, identifies requirements, gathers workflow data and basic system and reporting specifications, in collaboration with IT, Portfolio Managers, and functional Business analysts. Works closely with partners to ensure requirements are translated into test plans and scripts to support project needs. Helps capture and maintain use cases, user stories, test plans, and test scripts. Develops, implements, and supports common business processes and tools. Recommends basic alternatives to address problems. Business User/Owner Application Support: Understands product features and roadmap. Provides 2nd and 3rd tier application support for assigned application(s). Monitors production batch and ad hoc jobs as required to ensure proper functioning and completion of business operations. Researches and resolves technical and functional issues according to defined prioritization/severity scheme, in collaboration with IT and the vendors as needed. Resolves low-medium complexity system issues. Configures application for low-medium complexity business requirements. Modifies, and reviews solutions, tools, and systems. Helps maintain system configuration, e.g., creation of new codes and changes to existing codes. Conducts data load and conversation activities. Supports releases and system upgrades. Coordinates with vendors for enhancements. Influences client and gains commitment to changes required.Solutioning: Partner with the Portfolio team and assist with identifying potential solutions for client's business needs/problems. Provides technical expertise on cross-functional task forces as assigned and helps identify and document technical requirements, workflow, information sources and system specifications. Business and Process Improvement: Identifies opportunities for business or process improvement; makes associated recommendations and implements as appropriate.Account Management: Manages relationships with assigned customers/internal clients.Basic Qualifications:ExperienceMinimum five (5) years directly related professional experience, to include two (2) years in a consultative role required.EducationBachelor's degree in computer science, industrial engineering/operations research, or related field, OR four (4) years of directly related experience required. High school diploma or General Education Development (GED) required.License, Certification, RegistrationN/AAdditional Requirements:Complete understanding and application of concepts, techniques and standards in general business analysis, as well as HR principles and practices.Strong ability in analysizing and documenting processes, methods, solutions, etc.Strong interpretive skills to translate business processes and requirements into system specifications.Broad-based knowledge of information technology and applications.Human Resources knowledge.Ability to work in a Labor/Management Partnership environment.Preferred Qualifications:Eight (8) years directly related professional experience preferred.Primary Location: California,Oakland,2101 Webster 2101 Webster St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 4:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Job Category: Consulting Services / Project/Program Management (Non IT) Department: EmSvc NPS Strategic Projects Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Load MoreClick here for additional requirements >Share This Job

Keywords: Kaiser Permanente, Oakland , Tech Business Analyst Senior, Other , Oakland, California

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