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Business Analyst, Associate

Company: Blue Shield of California
Location: Oakland
Posted on: June 6, 2021

Job Description:

Job Summary

Business Process Analyst - Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes. Organizes leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. May communicate team progress. Performs cost and benefit analyses.

Responsibilities

  • Supports definition of process measures and measurement. Analyzes gaps in data needs.
  • Execute basic process tools, including processes mapping using standard tools (i.e. Provision).
  • Support Green belts and delivery in documenting and presenting BPM deliverables in standardized format.
  • Maintains online repository of materials in a standardized format for consumption across the enterprise.
  • Coordinate project events and activities. Schedules SME engagements (i.e. interviews, sessions, etc).
  • May be responsible for BPM functional duties such as reporting and SharePoint administration.
  • Other duties as assigned.

Knowledge and Experience

  • Requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
  • Requires practical knowledge of process execution, typically obtained through advanced education combined with experience.
  • Basic knowledge of automated systems in a production or operations environment.
  • Working knowledge of PCs and related software applications.
  • Good interpersonal and verbal/written communication skills.
  • Good writing and presentation skills.
  • Good math, analytical and problem-solving skills and use of analytical tools (e.g. MiniTab, Excel graphs).
  • Basic project management skills.
  • Works independently on moderately complex projects/assignments and seeks guidance on projects/assignments of higher complexity.

Additional Information

  • About Company: At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We're excited to share Blue Shield of California has received awards and recognition for - LGBT diversity, quality improvement, most influential women in corporate America, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we're striving to make a positive change across our industry and the communities we live in - Join us!
  • Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

  • EEO Footer: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
  • Requisition ID: 210019Y
  • Posting Date: May 13, 2021
  • Schedule: Full-time

Keywords: Blue Shield of California, Oakland , Business Analyst, Associate, Other , Oakland, California

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