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Product Manager - Owner Services Platform

Company: Roofstock
Location: Oakland
Posted on: June 6, 2021

Job Description:

Roofstock is the leading marketplace for investing in single-family rental homes. Our mission is to make real estate investing radically accessible, cost effective and simple. We want to use technology to transform the way real estate is bought and sold and make real estate investing as simple as investing in stocks. Simply put, we are passionate about helping our customers build wealth through real estate.

Roofstock has been recognized as a Great Place to Work and was recently named to the Forbes Fintech 50 and the Red Herring 100 lists of most innovative companies. Roofstock has raised over $135M to date, is based in Oakland, California and Dallas,Texas with approximately 180 people and is growing rapidly. Check out our reviews and see why our employees love working here!

We've built an amazing culture where everyone has a voice. We're nice. We get things done. We have fun. We believe in work-life balance (yes, you can really take a vacation). And our values are pretty B.A.D.A.S.S.

Be customer obsessed.

Act like an owner, because you are one.

Don't be afraid to break things in the pursuit of better.

All of us are empowered to do the right thing.

Stay curious and create what's next. Fast.

Seriously. No jerks.

Owner Services is a new group inside Roofstock that is focused on delivering a self-service SaaS solution for individual investors. We aim to be the singular place where real estate investors go to transact, manage, and optimize their assets. As Product Manager, Platform, you will be onboarding new partners and defining how we integrate third-party services into our suite of Owner Services tools.

You will work closely with Business Development and a cross-functional team across engineering, design, and data to introduce and integrate partners directly into the Stessa platform. You will help to identify appropriate partners and deliver solutions that enable our partner and internal teams to build integrations, manage the data, and drive revenue across the platform. A successful candidate will have the creativity to look at problems in new ways, work with a hypothesis-driven mentality, a balance of creativity and analytical skills, and exceptional organizational influence. This role has a strong focus on partner data management, working to ensure accurate, timely and consistent information about a partnership or integration both internally and externally.

In this role, you will both act as product owner and scrum master for the Roofstock Owner Services Platform, and manage the execution and go-to market strategy for individual partner offerings. Armed with fresh metrics and user feedback, you'll collaborate with senior leadership to shape and refine Owner Services platform strategy.

What You Will Do:

  • Build and manage product partnerships and integrations to enable a quality customer experience and efficiency at scale.
  • Work closely with our Business Development, Engineering, Success, Marketing, Legal, and Compliance to integrate partner solutions and successfully launch them to our users.
  • Foster a learn-fast mentality, collaborate with operational teams to roll out new offerings on a regular cadence.
  • Define, measure, and report on key partner metrics.
  • Build a roadmap of new features and improvements to existing features to drive your metrics, understand the estimated effort, and keep the backlog prioritized.
  • Serve as Scrum product owner for your initiatives, work closely with your engineering team, and ensure they are unblocked as needed.
  • Gather feedback from many sources (e.g. data analysis, customer research, executive feedback) and use this feedback to iterate on your roadmap frequently.
  • Leverage qualitative consumer insights and quantitative data to inform decisions.

What You Bring With You:

  • 3+ years of experience in software product management.
  • MBA strongly preferred.
  • Track record of working daily with software engineers to ship features through an entire product lifecycle.
  • Demonstrated experience with Agile development on SaaS products with frequent releases.
  • Experience building a third-party integration, using APIs and SDKs. You don't need to be a developer, but you can understand API documentation and use Postman.
  • Excellent verbal and written communication skills, able to organize and present thoughts clearly and concisely.
  • Passion for Real Estate: You have an interest in Real Estate, enjoy talking about it, getting into the details, and learning more about the space.
  • Startup Mindset: Experience working at smaller companies that have gone through rapid growth, and you are comfortable wearing many hats.

For our regular full-time roles we offer a great benefits package!

Competitive compensation

Medical, Vision and Dental for you (95%) and your dependents (65%)


Flexible time off and sick days

Supplemental bonus to support "work from home" office needs

Equity incentives to give you a stake in the Company's future

As a remote team we are an upbeat and collaborative work culture

Virtual company-sponsored outings

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

Keywords: Roofstock, Oakland , Product Manager - Owner Services Platform, Other , Oakland, California

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