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Technical Writer, Intern

Company: Fivetran
Location: Oakland
Posted on: June 10, 2021

Job Description:

From our founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, your data just arrives in your warehouse, canonical and ready to query, no engineering or maintenance required. As we watch more and more companies leverage our technology to become truly data-driven, were proud not only of our growth but also of the fact that weve grown without compromising our core values.

Integrity.

We do the right thing, even when it's harder in the short run. We challenge the status quo by reasoning from first principles.

Initiative.

Fivetran belongs to all of us. We take ownership and are accountable for getting things done. Through curiosity, learning, and coaching, we grow as individuals and teams.

One team, one dream.

We share the pains and successes of our customers, partners and colleagues. We seek, gather, and trust a diverse group of teammates with different perspectives to guide Fivetran's progress.

If these values resonate with you, wed love to hear from you.

About the role:

As a Technical Writing Intern, you will help make the Fivetran docs a shining beacon of documentation excellence. You will write and edit documentation that helps our users set up Fivetran connectors and understand how our product works. Youll collaborate with engineers, product managers, support engineers, and other technical writers. You'll join a friendly team of technical writers distributed among our international offices. As part of your internship, you will shadow your peer writers and learn how to author documentation in Markdown using our docs-as-code approach, perform peer editing in GitHub and Google Docs, and plan documentation projects using a documentation plan.


As a Technical Writing Intern at Fivetran you will:

  • Write technical documentation following established templates
  • Review and edit docs written by engineers and your peer writers
  • Check docs for accuracy by testing setup steps and collaborating with engineers
  • Improve existing docs by editing them for clarity, correctness, and style
  • Review and standardize the screenshots in our setup guides

What you bring to the table:

  • Great writing skills
  • Burning curiosity about technology
  • An obsession about getting the details right
  • A positive attitude and high energy

Nice-to-haves:

  • Editing experience
  • Experience editing images
  • Familiarity with GitHub
  • Familiarity with Markdown or HTML

Benefits and Compensation:

  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours and fun team building activities
  • Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
  • Commuter benefits to help with transit and parking costs
Shaped by the real-world needs of data analysts, Fivetran technology is the smartest, fastest way to replicate your applications, databases, events and files into a high-performance cloud warehouse. Fivetran connectors deploy in minutes, require zero maintenance, and automatically adjust to source changes so your data team can stop worrying about engineering and focus on driving insights. To learn more about Fivetrans culture and what its like to be part of the team,click here and enjoy our video.

At this time, we are unable to provide immediate or future visa sponsorship for the role. Are you authorized to work in the US? *
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We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

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Keywords: Fivetran, Oakland , Technical Writer, Intern, Other , Oakland, California

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