Patient Services Team Lead
Posted on: November 19, 2021
Growth and learning opportunity available for a caring
professional that wants to further develop their skills and
knowledge in healthcare, while making a difference in patient's
lives. We invite you to join our NorCal Imaging Oakland team as a
Patient Service Representative Team Lead. This full-time medical
office career opportunity has a Monday - Friday 8:00AM - 5:00PM
shift schedule, and is located at our outpatient practice in
Oakland, CA.In this Lead PSR position you will have the opportunity
- Lead a team of 10employees.
- Provide training, inspiration, and guidance to the team so that
each employee has a chance to recognize and develop their potential
to the fullest.
- With guidance from the center manager, help coordinate work
schedules, oversee front office operations, and assist in
interviewing potential candidates for front office positions.
- Relieve staff for vacation and sick-time coverage.
- Greet incoming patients and visitors in a friendly and service
- Be a liaison between the physician(s) and the patients.
- Register patients, obtain proper insurance and patient
information, collect signatures and ensures accuracy and completion
of necessary documentation
- Verifies/ updates changes in patient/physician/insurance to
ensure proper billing, and collect co-pays and fees.
- Answer phones, and schedule patients.
- Guide patients through this sometimes difficult process by
kindly talking them through the steps and answering their questions
- Notify appropriate team member of patient arrival and
coordinate with the back office staff for timely care of
- Participate in meetings.
- Assist in the implementation and administering of procedures
and best practices to streamline processes for center
- Participate in and/or lead various projects to support center
operations and quality patient care.We offer career advancement
opportunities & benefits including: medical / dental / vision
coverage, paid time off, paid holidays, a pre-tax 401k plan, a
pre-tax flexible spending plan, education reimbursement, free life
insurance, hands-on training, inter-company transfer opportunities,
and a host of other perks!RadNet is an equal opportunity employer,
committed to cultural diversity. RadNet will provide equal
consideration for employment to all qualified applicants without
regard to their race, religion, ancestry, national origin, sex,
sexual orientation, age, disability, marital status, domestic
partner status, or medical condition. RadNet is an E-Verify
participant.IND123Keywords: Patient Service Representative jobs,
Patient Service Specialist jobs, Admitting Representative jobs,
Patient Liaison jobs, Patient Care Coordinator jobs, Patient
Communication Representative jobs, Patient Reception jobs, Patient
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Access Representative jobs, Healthcare Admitting Representative
jobs, Medical Support Specialist jobs, Medical Front Office jobs,
Front Office Medical Assistant jobs, Front Office Admin Support
jobs, Front Office Receptionist jobs, Medical Receptionist jobs,
Medical Reception jobs, Medical Administrative Assistant jobs, and
Medical Office Coordinator jobsRequirements:We're looking for
dynamic and knowledgeable leaders with at least 3+ years of
experience as a PSR within a radiology center, excellent
communication and interpersonal skills, computer skills, a high
school diploma, problem solving skills, and the ability to build
and maintain a strong team environment.
Keywords: RadNet, Oakland , Patient Services Team Lead, Other , Oakland, California
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