Shift Lead - Montclair
Posted on: January 15, 2022
OverviewPeet's Company OverviewFor 50 years, our goal has been
to offer the best coffees & teas in the world, without compromise.
Since 1966, we've journeyed in the pursuit of better - a better
blend, a better cup of coffee, a better experience for our
customers. Every day, our teams strive to deliver on our company's
purpose better than they did the day before. Our values - Mastery,
Passion, Authenticity, Community, Ownership and Growth - guide us
on this journey. We've learned that the secret to great coffee is
the people who make it, and we apply the same care in selecting and
preparing our teams as we do when crafting the perfect cup. Peet's
is currently seeking passionate Supervisors. The Shift Lead models
the unwavering commitment to mastery by ensuring unequaled quality
and service. They focus on daily operations of the coffeebar
including and act as the Service Leader to ensure excellent
customer service. ResponsibilitiesWhat Does it take to be a
Successful Shift Lead? Inspirational Leader
- Promotes a culture of authenticity, respect, dignity and
- Inspires a shared purpose and engagement.
- Models a passion and commitment to continued success. Delivers
- Executes quality store openings and closings, troubleshoots
issues and demonstrates pride in the store.
- Acts as Service Leader at times, ensuring all financial
transactions as well as service standards are met.
- Champions the ongoing spirit of development and professional
growth across the team.
- Supports a culture that attracts, retains and develops the
highest quality Baristas.The above statements are intended to
describe the general nature and level of work being performed by
people assigned to this position. Job responsibilities can change
according to the operational needs of the business.
QualificationsThe Ideal Candidate will:
- Consistently demonstrate performance that embodies Peet's
Vision, Mission and Values.
- Have one year previous experience working in a supervisory role
with cash handling responsibility in the service or food industry
or equivalent related experience and training.
- Carry a friendly, energetic, personable demeanor and have a
passion for great customer service, with a customer-first and
- Carry themselves professionally, be agile and maintain
composure in a fast-paced environment.
- Have strong time-management and delegation skills.
- Possess good problem-solving skills and sound judgment.
- Be an excellent communicator, relating well to customers and
fellow Peetniks at all levels.
- Be extremely reliable and punctual.
- Have the ability to perform various physical tasks during the
work shift. What Benefits do Shift Leads Receive? At Peet's we hire
the best people and are committed to supporting our employees and
rewarding them for their work. That's one of the reasons we offer
the following benefits:
- Full medical, dental and vision insurance to employees who work
21 or more hours per week (following completion of 500 hours of
- 401(k) plan, with matching (must be 18 years or older to
- Paid vacation (accrual following completion of 500 hours of
- Flexible schedule
- Free coffee and fresh baked goods as well as an employee
- Opportunities for growth and advancement. Shift Leaders receive
a pay increase after becoming a certified Barista. Our Commitment
to the Community Beyond Coffee, Peetniks are passionate supporters
of our community and serving our local communities doesn't stop at
the counter. Peet's employees take pride in supporting the
neighborhoods where they live and work, thorough holiday donation
programs and supporting non-profits at home and globally. We
believe that Coffee thrives where people do. We support the
communities where our beans aregrown, lending hands and knowledge
to make life and coffee better. Peet's is proud to be an Equal
Opportunity EmployerFor more information about our craft and who we
are please visit our website.We look forward to hearing from you!
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Keywords: Montclair, Oakland , Shift Lead - Montclair, Other , Oakland, California
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