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Operations and Member Services Associate

Company: Ace Makersapce
Location: Oakland
Posted on: May 10, 2022

Job Description:

Job Description Help us wrangle the on-site logistics for a non-profit makerspace Your core responsibility is giving tours to prospective members, assisting new members to find their way, and being a representative of Ace Makerspace. Daily work includes giving tours receiving packages, stocking supplies, and delicious snacks, and helping to manage correspondence. Our makerspace is a non-profit with 100 creative makers, interesting tools, and shared workspaces. Responsibilities Guest and Member Services_ Give tours (COVID SAFE) to prospective new members Help new members become oriented Assist members with finding tools and engaging with space care Operations Communicate inventory needs to the officers and stewards Straighten and clean use areas the end of the day; bending and reaching to pick up exhibit items; replace printer toner and/or drum; etc.) Sort postal mail, including packages Receive and process deliveries Other duties as needed Qualifications Minimum 1-years of experience in membership or customer relations, preferably in a museum, retail or attractions environment Ability to lift up to 50lbs and clearly navigate stairs and shops Proficiency in MS Office, Google Docs Knowledge of, or ability to learn, WordPress and other data entry systems Excellent interpersonal and communication skills Takes initiative, good judgment, and diplomatic problem-solving skills Ability to evaluate and prioritize tasks assigned Bilingual or Multilingual encouraged Compensation and Benefits: Part-time, non-exempt, 16 hours per week (though sometimes more hours are available). Wednesday 11 to 8pm shift non-negotiable. The other shift is flexible. Compensation: $20/hr Health insurance benefits not included at this time due to the small size of the organization Perks include: Ace Makerspace membership TO APPLY: Please email your resume, with a cover letter detailing what makes you a great candidate for this job to this listing to officersacemakerspace.or A resume, references, and cover letter are required to be considered for this job. Please, no phone calls. Please email any questions. Other Important Information Ace Makerspace brings people together to create, learn, and solve life---s challenges. We believe that when all people have equitable access to the resources provided by makerspaces that the outcomes are better for everyone. Communities that are supported in this way are self-reliant in the face of increased economic, social, and environmental pressures. We are committed to disrupting the systems that have long siloed the resources of makerspaces to people of privilege by serving the greater Oakland area and beyond. Ace Makerspace is committed to advancing social, gender, and racial justice. We value having a team that brings a wide range of perspectives and identities including ethnicity, race, gender, socio-economic background, language, political and religious beliefs, sexual orientation, and abilities. We believe that the lived experiences of our employees and their unique ideas inspire innovative solutions. As such, we especially seek applications from people who identify as Black, Indigenous, People of Color, transgender, gender-nonconforming, LGBQ, and people living with disabilities. If you meet a majority of the job qualifications listed above, please consider applying. Ace Makerspace is proud to be an EEO/AA employer. We recognize the value of having a staff that brings a wide range of perspectives to this work and we are committed to maintaining a diverse, multicultural working environment and particularly support applications from individuals with lived experience in the communities we seek to serve. EEO Statement: Ace Makerspace is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, and sexual orientation. To this end, Ace Makerspace will not discriminate against any employee or applicant for employment with any of the above characteristics and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf ADA Statement: Ace Makerspace is committed to providing access and reasonable accommodation in its services, programs, activities and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Recruitment Team at least 48 hours in advance at officersacemakerspace.org. Covid 19 Policy: Ace Makerspace has a Mandatory COVID-19 Vaccination Policy, and it is a condition of employment for all employees to be fully vaccinated for COVID-19, unless they are granted a reasonable accommodation under applicable law. Employees will need to provide proof of full vaccination prior to their start date or apply for an exemption/accommodation. New hires who do not comply with this Policy, or who cannot be reasonably accommodated, will either have their employment suspended or terminated. Candidates who are non-compliant will have their offers rescinded Company Description Ace Makerspace brings people together to create, learn, and solve life---s challenges. We believe that when all people have equitable access to the resources provided by makerspaces that the outcomes are better for everyone. Communities that are supported in this way are self-reliant in the face of increased economic, social, and environmental pressures. We are committed to disrupting the systems that have long siloed the resources of makerspaces to people of privilege by serving the greater Oakland area and beyond. Ace Makerspace is committed to advancing social, gender, and racial justice. We value having a team that brings a wide range of perspectives and identities including ethnicity, race, gender, socio-economic background, language, political and religious beliefs, sexual orientation, and abilities. We believe that the lived experiences of our employees and their unique ideas inspire innovative solutions. As such, we especially seek applications from people who identify as Black, Indigenous, People of Color, transgender, gender-nonconforming, LGBQ, and people living with disabilities. If you meet a majority of the job qualifications listed above, please consider applying.

Keywords: Ace Makersapce, Oakland , Operations and Member Services Associate, Other , Oakland, California

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