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Oakland Airport Hiring Event - Enterprise Holdings

Company: Enterprise Rent-A-Car
Location: Oakland
Posted on: May 14, 2022

Job Description:

OverviewEnterprise Holdings Hiring Event Interviews and Contingent -Offers on the spot!Interviews will take place on June 1st, 2022 from 9:00am-5:00pmEnterprise Oakland Airport7600 Earhart RoadOakland, CA 94621Don't forget to RSVP for an interview slot!We are currently hiring for the following positions:

  • Full Time Auto Detailers -
  • Full Time Return Agent / GreeterShifts avaiailable:
    • We have multiple shifts available
    • This is a union positionWe offer:
      • Retirement savings plan including 401k with matching profit sharing
      • Holiday Pay
      • Health Insurance
      • Life Insurance
      • Dental Insurance
      • Vision InsuranceThe hourly pay is:
        • Auto Detailers - $18.00 -We are offering a $500 Bonus for this position ($250 will be paid out on your 90th working day and another $250 will be paid out on your 180th working day.)** - - This is a union position, pays $18 / hour and includes a comprehensive benefits package as well as productivity bonuses that can range up to $500+/month for units cleaned per hour. -
        • Return Agent/Greeter - $16.25 / hourEnterprise Holdings operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. - Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the -North America. -As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today - and every day - the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, and for more information on our Complete Clean Pledge, -.ResponsibilitiesWe are hiring now for immediate openings. - -Automotive Detailer:
          • Clean and sanitize vehicle interior per Complete Clean Pledge standards
          • Vacuum and prepare vehicle interior per Complete Clean Pledge standards
          • Wash, clean and dry the vehicle's exterior - this might include cars of different sizes, as well as vans and trucks.
          • Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle setting to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate.
          • Check fluid levels and add as needed; check tire condition, pressure and tread depth; inspect vehicle exterior for damage
          • Fuel and stage vehicle
          • Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing as necessary
          • Maintains a clean and orderly work area and report any unsafe or hazardous conditions
          • Responsible for wearing proper personal protection equipment (PPE) and ensuring cleaning, detailing, washing and sanitization supplies are available
          • Assists customers when needed. May transport customers to and from the branches
          • Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations
          • Site appearance responsibilities to include: desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch locationAdditional Responsibilities
            • Seek to improve job performance through self-assessment, skill development, training and goal setting
            • Maintain a regular and reliable level of attendance and punctuality
            • Perform miscellaneous job-related duties as assignedReturn Agent:
              • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
              • Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
              • Advise and review rental charges; and provide an accurate receipt to the customer.
              • Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.
              • Inquire about service, satisfaction and document dissatisfaction.
              • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
              • Use of proper statement to determine if vehicle is being returned with full tank of gas.
              • Complete a service alert for any mechanical and or body damage communicated by the customers.
              • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
              • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
              • Keep lot organized for ease of access and traffic flow.
              • Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.
              • Understand the damage loss report reporting procedure.
                • Equal Opportunity Employer/Disability/VeteransQualificationsAutomotive Detailer Qualifications:
                  • Must be at least 18 years of age.
                  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
                  • Must be able to work 40 hours a week including weekends depending on the shift bid. We have three shifts (morning, mid, and night).Return Agent Qualifications:
                    • Must be at least 18 years of age.
                    • Minimum of 6 months experience handling customer service functions.
                    • A minimum -of basic level experience and understanding of a PC and Microsoft Office Products required.
                    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
                    • Apart from religious observations, must be able to work the following shift/schedule:Must be flexible with working any shift during hours of operation: -6:00AM-12:00AM 7 days a week
                    • Must be able to work 5 days a week (40 hours/week) including weekends with a flexible schedule due to shift bid.We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

Keywords: Enterprise Rent-A-Car, Oakland , Oakland Airport Hiring Event - Enterprise Holdings, Other , Oakland, California

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