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Training Specialist

Company: Everlaw
Location: Oakland
Posted on: June 24, 2022

Job Description:

Everlaw is looking for a Training Specialist to join our User Education team! Educating users is essential to the mission of the company and your dedication to providing a world class training experience with a high level of respect for users will be a huge part of accomplishing that mission. Your attention to detail will help you to become an expert in the Everlaw platform and an invaluable resource for our users. You'll have the opportunity to work directly with users to help them master the Everlaw platform and to use your knowledge to help develop new resources to further expand our offerings to help users understand our constantly evolving technology. You'll work together with the larger Customer Success team to ensure that we provide an incredible experience for all users, helping them to value and discover truth using the Everlaw platform!

Everlaw's Customer Experience team leads all aspects of the post-sale client experience, including onboarding, technical support, data migrations, user education, and ongoing account management. We are a diverse group that thrives on collaborating with every team across Everlaw to deliver an amazing experience to our customers. -

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we're committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you're looking for a place that values passion, integrity, thinking big, and a desire to learn, we'd love to hear from you! Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team. Learn more about Life at Everlaw.

This is a full-time non-exempt position based in our Oakland, California office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr.

Pursue Truth While Finding Yours
At Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you're empowered to pursue your passions, it is reflected in the work. That's why we're committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you're looking for a place that values passion, integrity, and a desire to learn, we'd love to hear from you! -
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------About Everlaw
We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack -- pick your metaphor). It's a multi-billion dollar space typically dominated by service-oriented vendors, and we're coming at it with cutting-edge technology and elegant design. It's working, and we've been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today. -
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Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act. - Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Everlaw requires all of its employees to be fully vaccinated for COVID-19, unless a medical or religious exemption applies. - If you are hired, we will require you to prove that you have received the COVID-19 vaccine, unless you have received a medical or religious exemption.

Keywords: Everlaw, Oakland , Training Specialist, Other , Oakland, California

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