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Crisis Intervention Specialist

Company: BART Police Department
Location: Oakland
Posted on: September 22, 2022

Job Description:

HOW TO APPLY Applicants are encouraged to appy directly on the BART website under About BART > Careers > Job# 9334. Job Description The Crisis Intervention Specialist will be responsible for performing outreach to individuals experiencing crisis, homelessness, mental health and substance use. The CIS will engage and establish relationships with the homeless community to provide supportive services in collaboration with behavioral health and social services organizations; advocates and collaborates with service providers to facilitate access to care with the goal of stabilization. The CIS will serve as a liaison in the BART system between the Police Department, other departments in the District and community. The CIS will ensure that potentially underserved mental health and unsheltered patrons entering the BART system, are appropriately served with compassion and dignity. This position will require highly motivated individuals that have strong communication skills and the ability to interact with diverse communities. Essential Job Functions Performs outreach services to individuals experiencing mental health and/or housing insecurity issues by providing linkages to services provided by local organizations. Makes mental health assessments and provides crisis counseling to the homeless community and individuals experiencing mental health related issues within the BART system. Provides short-term case management services as appropriate and makes direct referrals to other community services. Serves as a liaison between the Police Department, other departments in the District, and public and private community-based organizations that provide mental health, crisis intervention, and homeless and supportive housing services. Engage and establish relationships with the homeless community to provide supportive services in collaboration with behavioral health and social services organizations; advocates and collaborates with service providers to facilitate access to care with the goal of stabilization. Works with management to perform outreach within the community and participate in community-violence reduction efforts including informational presentations. Responds to requests and inquiries from District personnel, city and county agencies, merchants, community groups, and citizens to assist individuals found at-risk in places not meant for habitation. Assists in medical emergencies on BART property by gathering information, providing logistical support, and/or providing first-aid as appropriate; summons medical response as necessary. Participates in and successfully completes all required training, such as conflict resolution, security awareness, etc. Provides various routine assistance to BART personnel; may operate various office equipment; gathers, maintains, and retrieves records as directed; fills out forms and writes basic reports; enters data into appropriate computer database or application. Minimum Qualifications Education: Bachelor's degree in Psychology, Sociology, Social Work or related field from an accredited college or university. Experience: Two (2) years of (full-time equivalent) professional verifiable experience in social work or related experience. Experience in homeless advocate programs, behavioral health support programs, or interacting and engaging with the homeless community and/or individuals experiencing complex mental health issues preferred. Other Requirements: --- Must possess and maintain a valid California driver's license and have a satisfactory driving record --- Must be able to work various shifts, weekends, holidays, and overtime --- Must respond to afterhours incidents and perform field activities Substitution: Additional experience as outlined above may be substituted for the education on a year-for-year basis. Employment Type: Full Time Years Experience: 1 - 3 years Salary: $40 - $48 Hourly Bonus/Commission: No

Keywords: BART Police Department, Oakland , Crisis Intervention Specialist, Other , Oakland, California

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