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Claims Assistant

Company: JT2 Integrated Resources
Location: Oakland
Posted on: November 23, 2022

Job Description:

JT2 has over two decades of experience in claims administration and has delivered consistent cost savings to clients while providing quality care to claimants. We partner with our clients to provide fully customized and innovative solutions that integrate claims administration with risk control solutions.
We are searching for a motivated Claims Assistant to join our team!
This is an exciting opportunity to provide administrative support to the claims department and provide outstanding service to our clients. The ideal candidate will have strong organizational skills, the ability to take direction and work in a team environment.
This is full time on site role located in Oakland, CA.
Minimum Requirements

  • High School Diploma or GED equivalent
  • 3 years' experience performing administrative duties in an office environment, preferably in a workers' compensation related setting
    Duties and Responsibilities
    • Provide administrative support to assigned examiners, including initial file set up of new claims into the claims management system
    • Assists in the calculation of wage statements
    • Processes disability benefit payments, award checks and medical reimbursements to injured workers
    • Timely processing of settlement documents, including UR Referrals, IMR responses, etc.
    • Assist and performs general office administration tasks such as filing, faxing/copying, and related office organization
    • Reviews, prepares, drafts, and/or sends claims related correspondence and documentation per client service instructions or claims examiner/supervisor requests.
    • Assists with client and injured employee communications, including scheduling of medical appointments and phone calls to update injured employees or claims related information
    • Organize and document tasks and assignments in the claims diary management system
    • Prepares file balancing of claims as assigned by the claim's examiner
    • Other activities/projects as assigned
      Knowledge, Skills, and Abilities
      • Knowledge in workers' compensation practices and procedures is preferred, but not required
      • Strong skills with use of general office administration technology, including Microsoft Office Suite and related software
      • Ability to interpret directions and work autonomously
      • Excellent verbal and written communication skills
      • Excellent interpersonal and conflict resolution skills
      • Excellent organizational skills and attention to detail
      • Strong ability to prioritize tasks and to delegate when appropriate
      • Ability to act with integrity, professionalism, and confidentiality, at all times
        The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
        JT2 Integrated Resources provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: JT2 Integrated Resources, Oakland , Claims Assistant, Other , Oakland, California

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