Digital Content Specialist (6 Month Register)
Company: Internal Revenue Service
Location: Oakland
Posted on: January 18, 2023
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Job Description:
Duties
WHAT IS THE OFFICE OF ONLINE SERVICES DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Concepts.
The following are the duties of this position at the full working
level. If this vacancy includes more than one grade and you are
selected at a lower grade level, you will have the opportunity to
learn to perform these duties and receive training to help you grow
in this position.
Requirements
Conditions of Employment
Qualifications
Federal experience is not required. The experience may have been
gained in the public sector, private sector or One year of
experience refers to full-time work; part-timework is considered on
a prorated basis. To ensure full credit for your work experience,
please indicate dates of employment by month/year, and indicate
number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of
this announcement:
SPECIALIZED EXPERIENCE GRADE-9: You must have 1 year of specialized
experience at a level of difficulty and responsibility equivalent
to the GS7 grade level in the Federal service. Specialized
experience for this position includes: Experience using digital
technologies to present information to the public. Experience with
analytical techniques, principles, concepts, theories and methods
to analyze facts and draw conclusions. Experience applying project
management principles and processes to support content projects in
order to present an organization's information online in the most
effective, factual and user-friendly manner. Experience using
emerging media and digital policies, products and technologies to
improve digital customer experience. Experience with online trends,
design, user experience and technology concepts and principles to
bring digital projects from conception to launch. Experience using
oral and written communication techniques to articulate findings,
prepare reports and make recommendations to management, to
communicate proposals to partners across the organization, and to
consult and coordinate with subject matter experts to ensure the
organization's website meets the public's information needs.
Experience using plain language standards, editorial techniques and
digital communication principals to write and edit topics for the
general public to consume on a digital platform. Experience using
workload management techniques in order to plan and organize work
assignments and to work with peers to implement recommendations
that require changes in established procedures.
OR You may qualify based on education as follows: A Master's or
equivalent graduate degree in a related field of study that
demonstrated the knowledge, skills, and abilities necessary to do
the work.
OR 2 full years of progressively higher-level graduate education
leading to a graduate degree in a related field of study OR LL.B or
J.D., if related.
OR You my qualify with anequivalent combination of graduate
education and experience.
SPECIALIZED EXPERIENCE GRADE-11: You must have 1 year of
specialized experience at a level of difficulty and responsibility
equivalent to the GS9 grade level in the Federal service.
Specialized experience for this position includes: You must have 1
year of specialized experience at a level of difficulty and
responsibility equivalent to the GS-9 grade level in the Federal
service. Specialized experience for this position includes:
Experience using digital content development and design, editorial,
information architecture, data transparency, and digital
technologies in order to present an organization's information to
the public. Experience with analytical techniques, principles,
concepts, theories, and methods to analyze facts and draw
conclusions. Experience applying project management principles and
processes to support content projects in order to present an
organization's information online in the most effective, factual
and user-friendly manner. Experience using emerging media and
digital policies, products and technologies to improve digital
customer experience. Experience with online trends, design, user
experience and technology concepts and principles to bring digital
projects from conception to launch. Experience using oral and
written communication techniques to articulate findings, prepare
reports and make recommendations to management, communicate
proposals to partners across the organization, and consult and
coordinate with subject matter experts to ensure the organization's
site meets the public's information needs. Experience using plain
language standards, editorial techniques and digital communication
principals to write and edit topics for the public to consume on a
digital platform. Experience using workload management techniques
in order to plan and organize work assignments and to work with
peers to implement recommendations that require changes in
established procedures.
OR You may qualify based on education as follows: A Ph.D., or
equivalent doctoral degree in a related field of study
OR 3 full years of progressively higher-level graduate education
leading to a graduate degree in a related field of study
OR LL.M., if related. OR You my qualify with an equivalent
combination of education and experience.
SPECIALIZED EXPERIENCE GRADE 12: To be minimally qualified for this
position at the GS-12 level, you must have at least one year of
specialized experience equivalent to the next lower level (GS-11)
in the normal line of progression. Specialized experience for this
position includes: You must have 1 year of specialized experience
at a level of difficulty and responsibility equivalent to the GS11
grade level in the Federal service. Specialized experience for this
position includes: Experience using digital content development and
design, editorial, information architecture, data transparency, and
digital technologies in order to present an organization's
information to the public. Experience with analytical techniques,
principles, concepts, theories, and methods to analyze facts and
draw conclusions. Experience applying project management principles
and processes to support content projects in order to present an
organization's information online in the most effective, factual
and user-friendly manner. Experience using emerging media and
digital policies, products and technologies to improve digital
customer experience. Experience with online trends, design, user
experience and technology concepts and principles to bring digital
projects from conception to launch.
Experience using oral and written communication techniques to
articulate findings, prepare reports and make recommendations to
management, effectively communicate proposals to partners across
the organization, and consult and coordinate with subject matter
experts to ensure the organization's site meets the public's
information needs. Experience using plain language standards,
editorial techniques and digital communication principals to write
and edit complex topics for the public to consume on a digital
platform. Experience using workload management techniques in order
to plan and organize work assignments and to work effectively with
peers to implement recommendations that require changes in
established procedures.
For more information on qualifications please refer to .
Education
For positions with an education requirement, or if you are
qualifying for this position by substituting education or training
for experience, submit a copy of your transcripts or equivalent. An
official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or
universities may be used to meet the requirements. You must show
proof the education credentials have been deemed to be at least
equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying.
Click for Foreign Education Credentialing instructions.
Additional information
Though many locations may be listed, you will be limited to a
maximum of 3 location choices. Please consider each location
carefully when applying. If you are selected for a position at one
of your location selections, that location will become your
official post of duty.
This is an open continuous announcement which allows applicants to
apply up to the closing date of the announcement, 06/30/2023. The
announcement will be used to fill an anticipated 6 vacancies.
Selections may be made from certificates issued up to 6 months
after the 1st cut-off date listed below. Contingent upon funding
and space requirements, one or more vacancies may be filled at the
locations listed in this announcement as they become available.
Applicants need to apply and/or update their applications by 11:59
pm ET at the close of each of the following cutoff dates to be
considered, 01/31/2023, 2/28/203, 3/31/2023, 4/30/2023, 5/31/2023,
6/30/2023. This announcement may be amended to include additional
cut-off dates within the 6-month period if needed, not later than
10 days prior to the additional cut-off date or the final selection
date.
Benefits
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.
Required Documents
The following documents are required and must be provided with your
application. All application materials, including transcripts, must
be in English.
Please note that if you do not provide all required information, as
specified in this announcement, your application will be determined
incomplete, and you will not be considered for this position (or
may not receive the special consideration for which you may be
eligible).
How to Apply
The following instructions outline our application process. You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on 06/30/2023 and/or
cut-off dates in this announcement. We are available to assist you
during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday -
Friday). If applying online poses a hardship, please contact us by
noon ET on 06/30/2023.
To preview the Application Questionnaire, please click the
following link:
To update your application, including supporting documentation, at
any time during the announcement open period, return to your
USAJOBS account (). There you will find a record of your
application, the application status, and an option to Update
Application. This option will no longer be available once the
announcement has closed.
To verify the status of your application both during and after the
announcement open period, log into your USAJOBS account: . All of
your applications will appear on the Welcome page. The application
record in your USAJOBS account provides an Additional Application
Information page that provides information regarding the
documentation you submitted and any correspondence we have sent
related to this application. The Application Status will appear
along with the date your application was last updated. For
information on what each Application Status means, visit: .
Agency contact information
(ERC) Employee Resource Center
Phone
Email
Website
Address
OLS - Online Service
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion;
please view our reasonable accommodation policies and procedures at
. We provide reasonable accommodation to applicants with
disabilities on a case-by-case basis; contact us if you require
this for any part of the application and hiring process.
Once your application package and online questionnaire is received
you will receive an acknowledgement email. You are responsible for
checking status updates and notifications in USAJOBS. Hard copy
notifications will not be sent to you. You may check the status of
your application for this position at any time by logging onto the
USAJOBS "My Account" tab and clicking on "Application Status." For
a more detailed update of your application status, you may click on
"more information." Please notify us if your contact information
changes after the closing date of the announcement. If your email
mailbox is full or blocked (SPAM) you may not receive important
communication that could affect your consideration for this
position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Keywords: Internal Revenue Service, Oakland , Digital Content Specialist (6 Month Register), Other , Oakland, California
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