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Dental Customer Service - Full Time + Benefits

Company: Chronus Health
Location: Oakland
Posted on: January 23, 2023

Job Description:

Customer Service Sales AssociateSummary/ObjectiveThe customer service sales associate sells and services new and existing accounts. The position is also responsible for performing sales and service functions for targeted markets, programs and sales as assigned.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performs the functions of a CSA to include initiating and following up with to sell or resolve problems, answer questions and correspondence, and complete reports. Prepares, processes, reviews and monitors various documents such as contracts and other documents. Contacts current and prospective customers to sell and explain products, perform account rounding and solicit new business within the market area. Prepares and presents proposals and quotes and recommends products based on customer needs. Assists customers and arranges payment terms in accordance with established guidelines. Performs in a manner that will prevent errors and omissions. Collects delinquent accounts on agency-billed policies. Prepares and calculates product sales, invoicing, commissions and other accounting-related functions. Creates and maintains computer files and suspense for follow-up action. Provides advisory support and assistance to the department supervisor as needed. Attends sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends and regulations in the marketplace. Provides administrative assistance and support.Competencies Business Acumen. Communication Proficiency. Customer/Client Focus. Organizational Skills. Presentation Skills. Problem Solving/Analysis. Results Driven. Technical Capacity.Supervisory ResponsibilityThis position has no supervisory responsibilities.Work EnvironmentThis job operates in a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.Position Type and Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.TravelSome travel is expected for this position. However, travel is primarily local and during the business day.Required Education and Experience[Indicate education based on requirements that are job-related and consistent with business necessity. See example below.] High school diploma or GED diploma and two to three years of related experience and/or training, or equivalent combination of education and experience.Preferred Education and Experience[Indicate education based on requirements that are job-related and consistent with business necessity. See examples below.] Associate degree. Sales experience.Additional Eligibility QualificationsNone required for this position.Work Authorization/Security Clearance[This section lists visa requirements, H1-B sponsorship, special clearances, etc. If applicable, insert information regarding government contracts or special requirements.]AAP/EEO Statement[Insert AAP/EEO statement here, if applicable.]Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Skills:

  • Endodontic
  • Consulting/Training
  • Dental IntelBenefits:
    • Medical
    • Dental
    • Vision
    • 401k
    • BonusesCompensation:
      • $25-$35/hourPandoLogic. Keywords: Customer Service Representative, Location: Oakland, CA - 94609Required
        Preferred
        Job Industries
        • Customer Service

Keywords: Chronus Health, Oakland , Dental Customer Service - Full Time + Benefits, Other , Oakland, California

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