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Admissions & Outreach Representative (US)

Company: Global Citizen Year
Location: Oakland
Posted on: January 23, 2023

Job Description:

Together at Global Citizen Year, we're transforming lives every day.

Our team builds bridges. Everyday we are cultivating empathy, advancing equity, and creating the generation of leaders that the world needs. At Global Citizen Year we're building so much more than a world-class gap year program. We're building a movement.

We want the passionate, the scrappy, the curious and creative. We want the business-savvy and the human-centered. We want problem-solvers. Does this sound like you?

POSITION: Admissions and Outreach Representative (United States)


The Admissions and Outreach Representative is a six month contract position that will play a key role in recruiting outstanding young change-makers from the US to participate in our groundbreaking new program, Take Action Lab. The role will both design and execute a strategy to promote Take Action Lab to students, educators, parents and community partners in their respective region to achieve our overall recruitment and tuition target goals.

We are looking for a results driven individual who wants a challenge, and is excited about building and executing a new recruitment strategy to amplify our impact and mission.

The Admissions & Outreach Representative reports directly to the VP of Growth and will work closely with the Admissions and Marketing teams.


  • Design a Regional Outreach and Recruitment Strategy: Based on target demographics, develop an outreach strategy that will help the organization achieve our tuition and application goals for students from the US.
    • Set goals for recruitment and how they will be measured
    • Develop a project timeline and resources needed to execute the strategy

      • Execute Regional Outreach and Recruitment Strategy :
        • Implement the strategy and actively recruit towards goals
        • Clear and regular reporting on path towards achieving goals
        • Adjust outreach strategy as-needed
        • Track and respond to enquiries and on-going phone, email, and in-person communication. Advise parents on program benefits, entry, curriculum, and the scholarship opportunity.

          • Document and Report Out : Be a part of the storytelling process by consolidating and analyzing key data points.
            • Consolidate crucial recruitment and marketing data across Salesforce, Mailchimp, and website analytics
            • Share out your conclusions and accomplishments with the team
            • Make recommendations for future recruitment strategies


              We are looking for more than just hard skills; we want teammates who will add value to our organizational culture by bringing these mindsets to their work:
              • Connected to our mission: Something in your own life experience drives your passion for Global Citizen Year's mission and vision.
              • Persuasive: You are able to clearly communicate programs, impact and mission to get buy-in and motivate external stakeholders.
              • Enterprising: You are innovative, and identify new ways to achieve your goals or overcome barriers.
              • Handles ambiguity: Deals confidently with unclear or changing situations.
              • Organized: Works and thinks in a methodical and orderly way.
              • Problem solver: Effectively identifies and solves challenging problems.
              • Independent: Functions effectively without assistance or direction from others.

                The following skills are required:
                • 3+ years experience recruiting for tuition based educational institution or program
                • Familiarity with target outreach region and effective recruitment methods
                • Salesforce experience

                  YOUR LEGACY

                  Help us design and implement a creative and robust regional student recruitment strategy. Join an enthusiastic team that is building a sustainable recruitment engine for Global Citizen Year to implement for years to come.


                  What are key considerations for success at Global Citizen Year?
                  • Curiosity before judgment: This is the mantra for our Fellows and Students, and it applies to staff as well. We expect each employee to lead with curiosity, be a continuous learner, and be receptive to changing their opinions.
                  • Equity lens: Global Citizen Year is deeply invested in living our values while centering our commitment to equity. We are all in different places on our equity journey, and we are looking for teammates who are willing and able to put a desire for equity into action.
                  • Problem solver vs. problem identifier: Identifying the problem is only step one; you will thrive at Global Citizen Year if you can also identify a solution, or a next step towards one.
                  • Innovation drives progress: Just because "we've always done it that way" doesn't mean we always have to: ask yourself - is there a way to do this better? Faster? More efficiently? To generate more buy in? It's important to ask questions and thoughtfully push back.

                    Will I have to travel in this role?

                    While Global Citizen Year is a fully remote organization, occasional travel for specific, strategic recruitment efforts may be necessary and will be coordinated and planned with the support and guidance of the VP of Growth.

                    Is this position only open to US residents?

                    Yes, we do require that the candidate be legally able to work in and be currently residing within the contiguous US.

                    POSITION LOGISTICS

                    Location: Global Citizen Year is a fully remote organization.

                    Start date: The priority deadline for this application is December 9, 2022 ; ideal start date is January 3, 2022. Applications are reviewed on a rolling basis.

                    Compensation: The compensation range is between $6,000-$8,000 USD per month, based on experience, for a 6 month, full-time contract.

                    Application process : Submit a written application here . After submitting an application, if you are moved forward, this process will include the following next steps: a screening interview, a hiring manager interview and exercise, and a reference check.

                    Global Citizen Year is an equal opportunity employer. We know a diverse team produces the best results and we believe our team should reflect the diversity of leadership we aim to inspire. Applicants who contribute to this diversity are strongly encouraged to apply.

                    ABOUT GLOBAL CITIZEN YEAR

                    Global Citizen Year is launching the generation of leaders our world needs now. Addressing our leadership crisis and overcoming our shared, global challenges - from pandemics and populism, to racial injustice and our climate crisis - requires a new generation of leaders who are:
                    • Committed to a purpose beyond themselves
                    • Equipped to work across lines of difference
                    • Reflective of society's diversity

                      We're changing the who and how of our next generation leaders in order to create a more inclusive, equitable, and sustainable future. Since 2010, Global Citizen Year has worked with over 1,200 exceptional young people shaping their values, perspectives and skills in ways classroom learning alone cannot.

                      We offer two experiences - the Take Action Lab and the Academy - both of which select talented students who represent diverse backgrounds and equip them with the empathy, agency and global network to drive impact today - and over the course of their lives.

                      The Take Action Lab is designed to teach lifelong skills during an immersive semester in South Africa. You will apprentice with experienced human rights advocates advancing social justice and learn how to tackle global issues from the ground up. Together with a diverse cohort of like-minded peers, you'll gain skills and perspectives to fuel a future of positive impact.

                      The Academy is a first-of-its-kind leadership experience (delivered virtually) that equips students worldwide to find their purpose, their people, and their power to make an impact. During the 12-week semester, students hone their skills in our signature leadership course, receive personalized mentorship, and attend intimate discussions with today's most influential leaders such as Melinda Gates, DeRay McKesson, and Jay Shetty. At just 5-10 hours per week including optional volunteer opportunities, the Academy is designed to add an enriching layer of purpose to school, travel, or work. Students graduate from the Academy as part of an international community of diverse changemakers and with the conviction to align their lives with the world's needs.

                      To learn about our history and our programs, visit us at globalcitizenyear.org .

                      OUR VALUES

                      Our core values guide everything we do as an organization. They help us provide a lens and framework through which to approach our daily work, our interactions with teammates, our strategic decisions, our hiring, and how we build our culture as an organization. We are proud to have the following core values:
                      • Curiosity: Practice curiosity before judgment
                      • Empathy: Connect to build empathy
                      • Equity: Advance equity and opportunity for all
                      • Courage: Have courage to do the hard things
                      • Conviction : Align your life with your convictions

                        WORKING AT GLOBAL CITIZEN YEAR

                        More than just coworkers, we're community members, travel buddies, yoga partners, soccer rivals, and co-conspirators for making a real impact. We work hard, play hard, and truly value creating the time and space to connect with one another as humans.

                        "Global Citizen Year is truly a learning-organization led by leaders who trust and empower the team to thrive. I have felt valued, challenged and accomplished since joining, and much like our amazing programming, the sky's the limit. Here everyone can be their authentic self, and contribute their unique experiences and background to shape the work that we do."
                        • Marc Seidel, Senior Manager for Health and Safety

                          "When you arrive at Global Citizen Year, you will be welcomed with (virtual) hugs instead of handshakes. Working at this organization is unlike any job I've had. This is an organization that invests in its people personally and professionally. You will be given the tools, opportunity and support to thrive. I especially love the flexibility to think creatively and have a positive impact in the world."
                          • Molly Lister-Weissman, VP of Growth

                            "Honestly, what's not to love about Global Citizen Year? From the kind whole hearted people, inclusive and equitable culture, and unmatched diversity, to its work flexibility and phenomenal benefits (unlimited PTO and paid international trips and sabbatical after several years?!). Every day, I am reminded how privileged I am to do this work, with these people, in this setting - a place where authenticity triumphs and self-care prevails. For a busy mom of active little kiddos, it means the world!"
                            • Lorelei Gibson, Executive Assistant

                              To read more about what it's like to work at Global Citizen Year, find us on Glassdoor .

                              Global Citizen Year is an equal opportunity employer. We know a diverse team produces the best results and we believe our team should reflect the diversity of leadership we aim to inspire. Applicants who contribute to this diversity are strongly encouraged to apply.

Keywords: Global Citizen Year, Oakland , Admissions & Outreach Representative (US), Other , Oakland, California

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