Investigation Specialist, Senior
Company: Pacific Gas and Electric Company
Posted on: January 27, 2023
Requisition ID# 144636Job Category: Business Operations /
StrategyJob Level: Individual ContributorBusiness Unit: Electric
EngineeringWork Type: HybridJob Location: OaklandDepartment
OverviewElectric Asset & Regulatory is responsible for the electric
system engineering and planning, asset strategy, and risk
management across transmission, distribution, and substation asset
families. This centralized, risk-informed approach allows PG&E
to manage electric risk, asset and system health, interconnections,
and performance by using consistent standards, work methods,
prioritization, and program sponsorship, while leveraging lessons
learned from inspections and asset data to inform asset management
decisions. Accountable for asset planning and strategy, standards
and work methods, and asset data management for Electric. Position
SummaryPG&E is seeking an experienced business professional to
be a member of the Electric Incident Investigations (EII) Teamas an
On-Call Specialist. The EII team is responsible for reporting
Electric Incidents (EIRs) to the California Public Utilities
Commission (CPUC), investigating EIRs to determine the cause and
any corrective or preventive measures to mitigate reoccurrence,
investigating ignition incidents, and leading/staffing the
Intelligence & Investigations section of the Emergency Operations
Center (EOC) for Public Safety Power Shutoff (PSPS) events.This
role will serve a regular on-call function to monitor a 24/7
hotline to field calls for potential CPUC-reportable incidents,
determine reportability of those incidents, and report to the CPUC
as appropriate. This position will have a high level of visibility
with PG&E leadership and will support other aspects of EII's
scope when not on-call. A strong applicant will be an organized,
motivated, inquisitive, a consensus builder, and seeks to
understand the "bigger picture". Location of this position is
flexible and will require occasional travel to other areas around
PG&E's service territory.PG&E is providing the salary range
that the company in good faith believes it might pay for this
position at the time of the job posting. This compensation range is
specific to the locality of the job. The actual salary paid to an
individual will be based on multiple factors, including, but not
limited to, specific skills, education, licenses or certifications,
experience, market value, geographic location, and internal equity.
We would not anticipate that the individual hired into this role
would land at or near the top half of the range described below,
but the decision will be dependent on the facts and circumstances
of each case.Minimum Base Salary (Bay Area)$102,000.00Maximum Base
Salary (Bay Area)$162,000.00&/ORMinimum Base Salary
(California)$97,000.00Maximum Base Salary
- Dedicated support for the EIR on-call process, which includes
work outside of normal business hours.
- Serve as an on-call representative at least one week per month,
including availability on nights, weekends, and holidays.
- Identify reportable incidents and complete timely notifications
to the CPUC.
- Support analysis, studies and benchmarking related to the
- Complete research, documentation, and analysis on reportable
and non-reportable incidents.
- Research additional sources of reportable incidents for
potential gaps in reporting; close gaps by completing timely
assessments for incident reportability.
- Work with the leadership of other PG&E departments that are
contributors to the on-call process. This may include departments
that manage the Corrective Action Program (CAP), Data Response Unit
(DRU), Electric Asset Strategy, Applied Technology Services (ATS),
Law, Claims, Electric Standards, the Hazard Awareness Warning
Center (HAWC), Inspections, Electric Ops, and Electric Maintenance
- Consistently works with Electric Operations partner
organizations including inside counsel, law claims, external
counsel, and other key stakeholders.
- Extracts and analyzes data from various PG&E systems,
aggregating and synthesizing to formulate reports.
- Develop relationships with stakeholders and obtains feedback on
team work on a regular basis, improving process as needed to ensure
work product is providing intended value.
- Maintain high level of stakeholder satisfaction. Ensure client
needs are met, regularly soliciting feedback and ensuring
understanding of how work product will be used downstream. Ensures
regular and effective stakeholder communication. Routinely
interfaces with client groups at the individual contributor through
Senior Director level.
- Present and review with stakeholders up to Director, gaining
acceptance, concurrence or approval, where required.
- Perform technical writing assignments and reporting while not
on call, to include electric incident investigations and executive
- Travel to other facilities for meetings and site visits about
10% to 20% of time.QualificationsMinimumBA/BS Degree in
Engineering, Business or other related field or equivalent work
experience.5 years of job-related experience.Travel to other
facilities for meetings and site visits about 10% to 20% of
time.Desired7+ years of job-related experience.2+ years of
job-related experience in utility incident investigations.Master's
Degree.Expertise with MS Excel, Power BI, Access and proprietary
software for reporting, analysis and trending.Experience with
electric operation systems (design or operation or data systems
associated within electric operations).Strong drive for results and
continuous improvement.Ability to effectively communicate highly
complex ideas to diverse audiences using a variety of media with
credibility, confidence and clarity.Ability to handle multiple
projects and stakeholders and work in a fast-paced
environment.Ability to gain consensus from various stakeholders
across multiple workgroups in a matrixed environment.
Keywords: Pacific Gas and Electric Company, Oakland , Investigation Specialist, Senior, Other , Oakland, California
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