Investigation Specialist, Senior

Company: Pacific Gas and Electric Company
Location: Oakland
Posted on: January 27, 2023

Job Description:

Requisition ID# 144636Job Category: Business Operations / StrategyJob Level: Individual ContributorBusiness Unit: Electric EngineeringWork Type: HybridJob Location: OaklandDepartment OverviewElectric Asset & Regulatory is responsible for the electric system engineering and planning, asset strategy, and risk management across transmission, distribution, and substation asset families. This centralized, risk-informed approach allows PG&E to manage electric risk, asset and system health, interconnections, and performance by using consistent standards, work methods, prioritization, and program sponsorship, while leveraging lessons learned from inspections and asset data to inform asset management decisions. Accountable for asset planning and strategy, standards and work methods, and asset data management for Electric. Position SummaryPG&E is seeking an experienced business professional to be a member of the Electric Incident Investigations (EII) Teamas an On-Call Specialist. The EII team is responsible for reporting Electric Incidents (EIRs) to the California Public Utilities Commission (CPUC), investigating EIRs to determine the cause and any corrective or preventive measures to mitigate reoccurrence, investigating ignition incidents, and leading/staffing the Intelligence & Investigations section of the Emergency Operations Center (EOC) for Public Safety Power Shutoff (PSPS) events.This role will serve a regular on-call function to monitor a 24/7 hotline to field calls for potential CPUC-reportable incidents, determine reportability of those incidents, and report to the CPUC as appropriate. This position will have a high level of visibility with PG&E leadership and will support other aspects of EII's scope when not on-call. A strong applicant will be an organized, motivated, inquisitive, a consensus builder, and seeks to understand the "bigger picture". Location of this position is flexible and will require occasional travel to other areas around PG&E's service territory.PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.Minimum Base Salary (Bay Area)$102,000.00Maximum Base Salary (Bay Area)$162,000.00&/ORMinimum Base Salary (California)$97,000.00Maximum Base Salary (California)$154,000.00Responsibilities

• Dedicated support for the EIR on-call process, which includes work outside of normal business hours.
• Serve as an on-call representative at least one week per month, including availability on nights, weekends, and holidays.
• Identify reportable incidents and complete timely notifications to the CPUC.
• Support analysis, studies and benchmarking related to the on-call process.
• Complete research, documentation, and analysis on reportable and non-reportable incidents.
• Research additional sources of reportable incidents for potential gaps in reporting; close gaps by completing timely assessments for incident reportability.
• Work with the leadership of other PG&E departments that are contributors to the on-call process. This may include departments that manage the Corrective Action Program (CAP), Data Response Unit (DRU), Electric Asset Strategy, Applied Technology Services (ATS), Law, Claims, Electric Standards, the Hazard Awareness Warning Center (HAWC), Inspections, Electric Ops, and Electric Maintenance and Construction.
• Consistently works with Electric Operations partner organizations including inside counsel, law claims, external counsel, and other key stakeholders.
• Extracts and analyzes data from various PG&E systems, aggregating and synthesizing to formulate reports.
• Develop relationships with stakeholders and obtains feedback on team work on a regular basis, improving process as needed to ensure work product is providing intended value.
• Maintain high level of stakeholder satisfaction. Ensure client needs are met, regularly soliciting feedback and ensuring understanding of how work product will be used downstream. Ensures regular and effective stakeholder communication. Routinely interfaces with client groups at the individual contributor through Senior Director level.
• Present and review with stakeholders up to Director, gaining acceptance, concurrence or approval, where required.
• Perform technical writing assignments and reporting while not on call, to include electric incident investigations and executive summaries.
• Travel to other facilities for meetings and site visits about 10% to 20% of time.QualificationsMinimumBA/BS Degree in Engineering, Business or other related field or equivalent work experience.5 years of job-related experience.Travel to other facilities for meetings and site visits about 10% to 20% of time.Desired7+ years of job-related experience.2+ years of job-related experience in utility incident investigations.Master's Degree.Expertise with MS Excel, Power BI, Access and proprietary software for reporting, analysis and trending.Experience with electric operation systems (design or operation or data systems associated within electric operations).Strong drive for results and continuous improvement.Ability to effectively communicate highly complex ideas to diverse audiences using a variety of media with credibility, confidence and clarity.Ability to handle multiple projects and stakeholders and work in a fast-paced environment.Ability to gain consensus from various stakeholders across multiple workgroups in a matrixed environment.

Keywords: Pacific Gas and Electric Company, Oakland , Investigation Specialist, Senior, Other , Oakland, California