Patient Services Representative II
Company: MSCCN
Location: Oakland
Posted on: March 16, 2023
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Job Description:
Organization: SEBMF-East Bay Medical Foundation Position
Overview: Serves as the first point of contact for patients
entering the medical facility. This job is intended for use by
positions employed by an outpatient facility. Greets and checks-in
patients, verifies information, schedules appointments, and updates
Electronic Health record (EHR). Facilitates intake procedures such
as completion of healthcare and insurance forms and collecting
payments for services. Gains confidence and cooperation from the
patient, their family/support group, and other healthcare providers
through competent job performance and effective communication.
Adheres to all organizational, local/state/federal regulations,
codes, policies and procedures to ensure privacy and safety while
delivering optimal patient care. May also be responsible for
performing specific tasks and/or orient other staff to the
department. Job Description : EDUCATION Equivalent experience will
be accepted in lieu of the required degree or diploma. HS Diploma
or equivalent education/experience. PREFERRED EXPERIENCE AS
TYPICALLY ACQUIRED IN 1 year as typically acquired in a similar
environment. SKILLS AND KNOWLEDGE Basic knowledge of insurance
policies and procedures, as well as patient billing. Ability to
interpret a variety of data and instructions, furnished in written,
oral, diagram, or schedule form. Possess written and verbal
communications skills to communicate with fellow team members,
supervisors, patients, and other hospital personnel. Well-developed
time management and organizational skills, including the ability to
prioritize assignments and work within standardized policies and
procedures to achieve objectives and meet deadlines. General
knowledge of computer applications, such as Microsoft Office Suite
(Word, Excel and Outlook). Prioritize assignments and work within
standardized policies and procedures to achieve objectives and meet
deadlines. Work independently, as well as be part of the team,
including accomplishing multiple tasks in an environment with
interruptions. Identify, evaluate and resolve standard problems by
selecting appropriate solutions from established options. Ensure
the privacy of each patient's Protected Health Information (PHI).
Build collaborate relationships with peers and other staff members
to achieve departmental and corporate objectives. Pay Range:
26.47-33.08 The salary range for this role may vary above or below
the posted range as determined by location. This range has not been
adjusted for any specific geographic differential applicable by
area where the position may be filled. Compensation takes into
account several factors including but not limited to a candidate's
experience, education, skills, licensure and certifications,
department equity, training and organizational needs. Base pay is
just one piece of the total rewards program offered by Sutter
Health. Eligible roles also qualify for a comprehensive benefits
package. Job Shift: Varied Schedule: Full Time Shift Hours: 8 Days
of the Week: Variable Weekend Requirements: Saturday, Sunday
Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours:
40 Employee Status: Regular Number of Openings: 1 Sutter Health is
an equal opportunity employer EOE/M/F/Disability/Veterans. All
qualified applicants will receive consideration for employment
without regard to race, color, creed, religion, marital status,
sexual orientation, registered domestic partner status, sex,
gender, gender identity or expression, ancestry, national origin
(including possession of a driver's license issued to individuals
who did not present proof of authorized presence in the U.S.), age,
medical condition, physical or mental disability, military or
protected veteran status, political affiliation, pregnancy or
perceived pregnancy, childbirth, breastfeeding or related medical
condition, genetic information or any other characteristic made
unlawful by local, state, or federal law, ordinance or regulation.
External hires must pass a background check/drug screening.
Qualified applicants with arrest and/or conviction records will be
considered for employment in a manner consistent with Federal,
state, and local laws, including but not limited to the San
Francisco Fair Chance Ordinance.
Keywords: MSCCN, Oakland , Patient Services Representative II, Other , Oakland, California
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