Client Support Specialist for Men's Program
Company: Horizon Services, Inc.
Location: Oakland
Posted on: March 17, 2023
Job Description:
Who are we?Horizon Services, Inc. (HSI) is a nonprofit
established in 1974 with the goal of reducing substance use related
challenges for people from all walks of life, including those from
some of the most disenfranchised and marginalized communities. We
practice our values of Integrity, Respect, Diversity, and Quality
to provide residential treatment, withdrawal management, and
sobering programs to support the well-being of women, men, youth,
LGBTQ, and BIPOC clients to live healthy, fulfilling and
constructive lives. HSI is an inclusive workplace and a learning
community where our collective experiences enrich each other's
growth.How can you make a difference in people's lives?In this
role, you'll make a difference in the lives of people with
substance use challenges, and often with co-occurring conditions.
You'll use and grow your skills in compassionate care, crisis
intervention and de-escalation, in a supportive and inclusive work
environment. You'll have the opportunity to help people who are
just discovering possibilities in their journey, going from a place
of hopelessness to a place where they are valued and have the
potential for a better life.What will make you successful in this
role?
Associate Degree in social work or
related field, or higher -(High school diploma and significant work
experience in substance abuse and mental health can replace
education)Credentials with CAADE, CCAPP, or other AOD registration
or certification required.Able to work FT flexible hours -weekdays
and/or weekends as needed.Experience in substance use, mental
health and human services direct serviceExperience working in a
residential treatment settingDemonstrated knowledge of
alcoholism/addiction treatment and Motivational Interviewing
concepts and techniques;Able to handle emergency situations and
de-escalate clients in crisis; CPR/First-aid trainingFlexible
schedule: must be willing to work days and nights on a rotating
basis as needed;Must show a demonstrated knowledge of computers;
including but not limited to, data input, internet navigation,
Microsoft word, etc. -Ability to write clear narrative reports and
progress notesResponsibilities: Monitors clients' needs and
treatment
- Ensures clients attend scheduled activities: individual and
group sessions, doctors' appointments, assigned chores. Coordinate
with Clinical Counselor and Food Service Coordinator as
needed.
- Ensure that clients take meds by following medication
distribution protocol and accurately filling out the med log.
-
- Ensure that Med Alerts are provided in a timely manner.Milieu
Coordination & Documentation
- Review and update Daily Shift Log at
the start and end of each shift.Review daily medication inventories
utilizing the Individual Controlled Substance Inventory Record,
documenting any discrepancies, and notifying supervisor Utilize
techniques to de-escalate situations in an appropriate,
professional and client-focused mannerEngage clients in daily
living skills and group-based activitiesConduct orientation of new
clients to treatment program, including resident handbook,
inventory of belongings
- Perform hourly client counts, room inspections and search
client's belongings following program policies. Facilitate UAs as
needed.Supervise visitor participants during visitation hours.
Ensuring A Safe Environment
- Conduct periodic inspection of grounds
and facility to assure security and safety during the shift
- Identify and inform manager or office manager of any household,
environmental, participant, and personnel needs or unsafe
conditions, as appropriate. Performs small maintenance activities,
e.g.: change light bulbs
- Monitor clients to ensure appropriate supervision and knowledge
of clients and activitiesComply and enforce HSI's policies and
procedures
- Performance of shift change duties, including summarizing
previous shift, communicating necessary issues, and assisting
counselors with documentation as appropriate. Complete intakes and
phone Intake Screenings; advise potential clients of program
admission requirements and steps.Answer phones and provide
reception coverage to furnish information and/or referrals to
callers, clients and potential clients.
- Follow HSI policies and document client's incidents and
complains.
- Perform data entry and office tasks as needed.What else is
required?
Valid California driver's license
with a good driving record and car insurance.Current CPR/First Aid
certificate desirable.Background/drug testing required at time of
hire.Current flu vaccine/flu shot.The California Department of
Public Health has required that all staff in healthcare
organization receive the COVID 19 vaccination and booster. Our
organization is a healthcare organization and will abide by this
mandate. -Compensation and BenefitsWe are proud to offer a
comprehensive benefits package to all full-time and part time
employees over 20 hours per week.
100% of medical, dental, Life and LTD
for the employee and 50% for any dependents medical and dental
coverage PTO and Holiday pay.Retirement benefits after 6 months of
service.Training and CEU opportunities. And of course, the
opportunity to meaningfully contribute to a team of mindful, caring
and passionate people at work every day!Salary: -$21.52. Available
for a full-time position.Horizon Services, Inc. is an Equal
Opportunity Employer.. -Powered by JazzHR
Keywords: Horizon Services, Inc., Oakland , Client Support Specialist for Men's Program, Other , Oakland, California
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