IT System Engineer

Company: Axelon Services Corporation
Location: Oakland
Posted on: March 17, 2023

Job Description:

IT System Engineer
Oakland, CA
This position is hybrid, working from your remote office and your assigned location based on business need.
Perm Position

A reasonable salary range is:

Bay Area Minimum: $122,000.00
Bay Area Mid-point: $158,000.00
Bay Area Maximum: $194,000.00

&/OR

California Minimum: $116,000.00
California Mid-point: $150,000.00
California Maximum: $184,000.00

Department Overview

IT supports the Gas and Electric Control Centers by improving service quality, increasing capabilities through the development of additional functionality, implementing new technology, reducing costs, increasing productivity, and facilitating organizational and business effectiveness through enabling technologies.


Position Summary

The DERMS IT System Engineer role is to ensure the stability, integrity, and efficient operation of IT systems. This is achieved by developing, designing, and supporting in-house developed applications, off-the-shelf software, servers, databases, and/or networks. The System Engineer identifies, communicate, and resolve issues in order to maximize the benefit of IT systems investments.

This position is hybrid, working from your remote office and your assigned location based on business need.

Responsibilities:

Provide primary technology support for all in-house environments with supported application platforms.
Provide IT hand holding support, technical expertise to infrastructure Build, cybersecurity & application Test teams as different activities are moved among environments.
Manage and deploy vendor application updates (patches, hotfixes) and coordinate with internal teams for OS updates on all environments taking into consideration different ongoing activities
Manage and support data refresh and application configurations for different environments
Receive and track reports of application incidents, and support users throughout the triage and resolution process
Participate in product testing to validate product integrity, usability, performance, reliability and detect potential user issues, identify potential solutions, and make recommendations for improvement.
Update process documentation - ensure documentation of entire environment is current.
Support new Customer owned DER integration methods (2030.5, OpenADR, OCPP, REST API among others).
Validate DNP3 and ICCP data points that should be visualized at DERMS and ADMS.
Operates/Maintains system integrations - DERMS Exporter / Weather API / GIS API / ADMS API / Apigee Gateway / ESFT Server
Supports Operational process automation and SLA management
Design and deploy new systems and enhancements to existing systems ensuring compatibility and inter- operability.
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
Work with leadership, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.

Qualification:

Minimum:

BA/BS in Computer Science, Business, or equivalent experience
5 years of programming analysis experience.

Desired:

At least 1-2 years Electric utility background (distribution or transmission systems preferred)
Strong interpersonal, verbal, and written communication skills with the ability to work in a collaborative environment and interact with all levels of management within the Business, IT groups besides the application Vendor
Strong technical acumen with the ability to understand different distribution management applications and DER functions and platforms
Awareness and good familiarity with tools / applications regularly used by electric distribution or transmission system Operators, Operating Engineers, and Planning Engineers such as: SCADA, Outage Management System (OMS), Distribution Management System (DMS), Power Flow modeling tools (e.g., CYME), Geographic Information System (GIS), operational data historian (e.g., OSISoft Pi)
Familiar with Hybrid Cloud environments AWS or Azure Cloud / IPSec VPN / ExpressRoute / Windows Server Virtual Machine
Familiar with Utility applications and APIs ADMS / GIS / Network Model / REST API / Application Gateway (Apigee) / ICCP
Basic knowledge of DER (Distributed Energy Resource) communications IEEE 2030.5, CSIP 2.1
PKI (Public Key Infrastructure) Device certificate
Ability to be creative, versatile, efficient, and productive in the face of ambiguity
Strong problem determination and analytical skill to enhance large and interrelated systems.
Hands-on experiences in developing Web/Windows applications and Database Systems, SQL, Oracle.
Experience working in Agile / Scrum environment.

Keywords: Axelon Services Corporation, Oakland , IT System Engineer, Other , Oakland, California