Head of Product - Zoom Team Chat

Company: Zoom
Location: San Jose
Posted on: May 24, 2025

Job Description:

What you can expectZoom is seeking a visionary and execution-focused Product Management Leader who will drive the evolution of Zoom Team Chat into an AI-first collaboration hub. This leader's strategy will effectively combine Zoom's strengths and address customer needs to create a differentiated product. As Head of Product, you must be passionate about user experience, technically fluent, and skilled at aligning cross-functional teams. The ideal candidate will demonstrate the ability to operate with urgency, deeply listen to customers, and respond rapidly to evolving user needs and product signals.About the TeamYour team will drive innovation for Zoom Team Chat, transforming workplace collaboration through AI-first solutions that build on Zoom strengths. We're a fast-moving, customer-obsessed group that combines technical expertise with design thinking to create exceptional user experiences. We champion rapid experimentation and data-driven decisions, build AI-first features that enhance team productivity, and collaborate globally with engineering and design partners to deliver solutions at legendary Zoom speed. Above all, we're passionate about creating seamless communication and collaboration experiences that help teams work better together.Responsibilities

• Owning end-to-end product vision, strategy, and roadmap for Team Chat
• Translating AI Companion's capabilities into chat-native use cases
• Integrating with Zoom Workplace with a platform-first mindset
• Driving cross-platform consistency (desktop, mobile, web, VDI, in-meeting side panel)
• Driving strategy and outcomes for customer migrations including 3P integrations, workflow
• automations and migration tools
• Tracking engagement, adoption, and migration KPIs
• Leading a global PM team and partnering with design + engineering partnership
• Championing speed, customer obsession, and data-driven iterationWhat we're looking for
  • 10+ years of product management experience; 3+ years owning a large-scale messaging or collaboration product
  • Have proven experience shipping AI/ML-powered productivity features
  • Have success migrating or winning users from entrenched competitors
  • Can influence execs and excite engineers/designers across time zones
  • Bias for rapid experimentation; thrives in a high-velocity, customer obsessed, product focused cultureSalary Range or On Target Earnings:Minimum:$194,900.00Maximum:$426,300.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:05/14/25Ways of Working
    Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits
    As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click for more information.About Us
    Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
    We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
    Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
    If you need assistance navigating the interview process due to a medical disability, please submit an and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote
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Keywords: Zoom, Oakland , Head of Product - Zoom Team Chat, Other , San Jose, California