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Tasting Room Associate (Part-Time, Weekends Only)

Company: Brooklyn West Winery
Location: Oakland
Posted on: March 17, 2019

Job Description:

"Brooklyn West is a boundary-breaker, preferring to open-source grapes from all over California in order to curate exquisite wines from some of the state's best groves" -- 7x7.com--Brooklyn West is an award-winning urban winery located in Jack London Square, Oakland in the oldest historic warehouse in the district (circa 1914). The tasting lounge design blends elements of vintage "industrial-chic" with modern sophistication.--Brooklyn West crafts wines from a variety of grapes grown in their optimal terroir throughout California, small batches that are uniquely expressive of place and individual style. The winery has a current focus on white wines produced from grapes sourced from the Central Coast and red wines from grapes sourced from Amador and Sonoma.--We are looking for smart, enthusiastic, and energetic wine lovers who are dedicated to delivering impeccable customer service to join the Brooklyn West tasting room team as Tasting Room Associates. At Brooklyn West, we want our visitors to experience a seriously unpretentious place to hang out and savor wine, to indulge their senses, and to learn and experience more about wine and the winemaking process.--The main responsibilities of the Tasting Room Associate are to provide a superior customer experience to our visitors, to maximize wine sales, to enroll new wine club members, to collect customer contact data, and to educate our visitors. Brooklyn West Tasting Room Associates will work in partnership with other team members and our resident winemakers to develop memorable guest experiences and to meet or exceed individual sales revenue and wine club membership goals.--We need you to be...---- An amazing sales person with an engaging personality.---- Knowledgeable about wine and wine making practices or enthusiastic and quick to learn.---- An excellent communicator to a wide array of people---- An upbeat, gracious professional who is positive at all times---- An exemplary team member, always acting with the utmost respect and pleasant demeanor--You need to be able to...---- Communicate the winery's brand story and educate visitors about our wine in a way that promotes and builds the brand in an unpretentious, knowledgeable and fun way.---- Promote and sell wines, wine club memberships and merchandise by assisting and educating guests in tasting wines and making purchasing decisions.---- Be versatile in approach, willing and able to adapt to different levels of experience and consumer knowledge - large or small groups, experienced wine lovers or newbies.---- Regularly achieve and strive to exceed sales goals; Be a team player, working with other team members to reach monthly and daily sales goals and assist them in reaching their goals.---- Grow client base by promoting e-mail list enrollment.---- Consistently create a welcoming environment for all guests and team members; always be willing to go the extra mile to make visitor experiences unforgettable.---- Work at winery events when necessary.---- Achieve and maintain quality presentation in all public and back of the house areas at all times.---- Thoroughly perform all tasting room opening and closing tasks which include but are not limited to: cleaning & polishing glasses, inventory & stocking, folding, cleaning front and back of house, recycling, sweeping and more.---- Answer phone inquiries and making tasting appointments, scheduling and phone sales.---- Assist in the stocking and organization on the "retail" floor throughout the day.---- Maintain existing relationships with club members recognizing them and thanking them--You must...---- Be at least 21 years of age---- Possess some experience in restaurant, wine, hospitality, or service industries---- Have ability to stand on one's feet for extended periods of time---- Have experience with communication, presentation, sales, and customer service.---- Willing to work weekends and evenings with a flexible schedule---- Able to lift and move 40+ pounds.---- Hourly Rate - DOE

Keywords: Brooklyn West Winery, Oakland , Tasting Room Associate (Part-Time, Weekends Only), Other , Oakland, California

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