OaklandRecruiter Since 2001
the smart solution for Oakland jobs

Credentialed Tax Expert - CPA

Company: Intuit
Location: Oakland
Posted on: September 14, 2019

Job Description:

Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities * This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers * Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations * Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation * Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language * Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries * Document customer interactions Qualifications * This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers * Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy * Tax returns prepared, signed and delivered to customer * Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Oakland , Credentialed Tax Expert - CPA, Other , Oakland, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Get New Remodeling Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: San Rafael
Posted on: 09/17/2019

Drive with Lyft Set your own schedule.
Description: What is Lyft br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to br be a Lyft driver is the perfect opportunity for you to set your own schedule (more...)
Company: Lyft
Location: San Rafael
Posted on: 09/17/2019

Currently Interviewing Today!
Description: 26-year-old Nationwide Health Benefits Company is currently interviewing for Benefit Consultants. We are expanding all over the US Work towards great incentives, receive
Company: AmeriPlan
Location: Manteca
Posted on: 09/17/2019


English Teacher - Travel to China. BA/BSc Required
Description: About EF English First EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english teaching (more...)
Company: EF English First
Location: San Rafael
Posted on: 09/17/2019

ESL Teacher Jobs In China - 60 Cities. BA/BSc Req.
Description: About EF English First EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english teaching (more...)
Company: EF English First
Location: Gilroy
Posted on: 09/17/2019

Get New Roofing Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: San Rafael
Posted on: 09/17/2019

Warehouser
Description: Warehouse Team Member Seasonal, Part-Time, Full-Time, Flexible Hours Shifts: Over-night, Early Morning, Day, Evening, Weekend Location Tracy, Patterson, Stockton, Manteca, Mountain House Job opportunities (more...)
Company: Amazon
Location: Tracy
Posted on: 09/17/2019

Bid On Local Roofing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Turlock
Posted on: 09/17/2019

ESL Teacher Jobs In China - 60 Cities. BA/BSc Req.
Description: About EF English First EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english teaching (more...)
Company: EF English First
Location: Watsonville
Posted on: 09/17/2019

MH III 4:00 am to 2:30 pm (Plenty of OT available) Sat & Sun + 2 DAYS
Description: Material Handler IIIOverviewDescriptionProvides warehouse services assigned through safe, efficient, cost effective and accurate handling of customer products and material using specially equipped trucks (more...)
Company: APL Logistics
Location: Tracy
Posted on: 09/17/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Oakland RSS job feeds