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Customer Service Representative

Location: Oakland
Posted on: January 14, 2021

Job Description:

A company in the East Bay is looking for a customer service candidate. This candidate will handle all aspects of customer service plus maintain all of the in-house procedures which involves updating all controlled documents and conducting internal audits, and holding quarterly and annual meetings to discuss the overall effectiveness of the quality system. If successful, this candidate will then be the Lead Customer Service Representative.



The ideal candidate will have experience in Customer Service and preferably experience with AS400. Will be responsible for speaking with customers, and field staff regarding client needs for repairs on equipment. Will be making both inbound and outbound calls.




HOT BUTTONS:


-Inbound & Outbound Calls


-Someone that can Sell back products over the phone (PLUS)


-Order Desk


-Excel (Advance)


-Go Getting


-Egger to learn new things


We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Oakland , Customer Service Representative, PR / Public Relations , Oakland, California

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