Loss Prevention Supervisor - The Westin St. Francis San Francisco On Union Square - (20202628)
Company: Marriott International, Inc.
Posted on: January 15, 2021
Live Fully at Marriott International #1 Leader in Hospitality At
Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place. The Westin St. Francis San Francisco on
Union Square located at 335 Powell St, San Francisco, CA is hiring
a Loss Prevention Supervisor. Responsibilities include: Patrol all
areas of the property; secure rooms; assist guests with room
access. Conduct emergency response drills, daily physical
hazard/safety inspections, investigations, interviews, and key
control audit. Monitor Closed Circuit Televisions and alarm
systems. Authorize, monitor, and document access to secured areas.
Assist guests/employees during emergency situations. Respond to
accidents, contact EMS or administer first aid/CPR as required.
Gather information and complete reports. Maintain confidentiality
of reports/documents, release information to authorized
individuals. Defuse disturbances in accordance with company
policies and procedures. Resolve safety hazard situations. Handle
all interruptions and complaints. Escort unwelcome persons from the
property. Ensure compliance with alcoholic beverage control laws.
Call for assistance using proper code responses. Provide proper
paperwork to employees. Assist management in training, motivating
and coaching employees; serve as a role model and first point of
contact of the Guarantee of Fair Treatment/Open Door Policy
process. Follow all company policies and procedures; report
accidents, injuries, and unsafe work conditions to manager;
complete safety training and certifications; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards;
anticipate and address guests service needs; thank guests with
genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents
accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Ensure adherence
to quality expectations and standards. In addition, some states may
have additional licensing/registration requirements to be
considered for this position. Read and visually verify information
in a variety of formats (e.g., small print). Visually inspect
tools, equipment, or machines (e.g., to identify defects). Enter
and locate work-related information using computers and/or point of
sale systems. Move at a speed required to respond to work
situations (e.g., run, walk, jog). Stand, sit, or walk for an
extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
50 pounds without assistance and objects weighing in excess of 75
pounds with assistance. Grasp, turn, and manipulate objects of
varying size and weight, requiring fine motor skills and hand-eye
coordination. Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces as well as up and
down stairs and/or service ramps. Reach overhead and below the
knees, including bending, twisting, pulling, and stooping. Perform
other reasonable job duties as requested by Supervisors. Apply now
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others. Chat, engage and follow us on
social media. - Facebook - Twitter - LinkedIn - Instagram Visit
marriott.com/careers to learn more about our workplace culture and
career opportunities. Marriott International is an equal
opportunity employer. We believe in hiring a diverse workforce and
sustaining an inclusive, people-first culture. We are committed to
non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Marriott International considers for employment qualified
applicants with criminal histories consistent with applicable
federal, state and local law.
Keywords: Marriott International, Inc., Oakland , Loss Prevention Supervisor - The Westin St. Francis San Francisco On Union Square - (20202628), Professions , Oakland, California
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