Business Analyst-Senior

Company: Kaiser Permanente
Location: Oakland
Posted on: February 25, 2021

Job Description:

Important Update: In response to the COVID-19 pandemic, Kaiser Permanente is moving to a virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories. For more information on Kaiser Permanente's response to COVID-19, visit our Resource Center . Description: Responsible for identifying and documenting business processes through interviewing clients and reviewing and analyzing existing systems and processes. Articulates interrelationships and recasts business flow into system specifications. Conducts gap analyses to document discrepancies between business requirements and system capabilities. May develop project plans and ensure plan adherence. As system development progresses, may have input into reporting requirements/report development, user interfaces, and coordinates or conducts UAT and the final evaluation of the system solution. Serves as liaison between line business (client) and the IT organization.
Essential Functions:
- Requirements definition and analysis: collects and researches specific client requirements for projects, identifies requirements, gathers workflow data and basic system and reporting specifications. Develops, implements, and supports common business processes and tools. Recommends basic alternatives to address problems.
- Project planning and execution: participates in project management process, including participating in project meetings. May document issues, action items, user requirements, or deliverables from project meetings. Performs a variety of project related activities, including analysis or preparation of documentation and presentations. Accomplishes all work within established methodologies and standards.
- Business User/Owner Application Support: Provides 2nd and 3rd tier application support for assigned application(s). Monitors production batch and ad hoc jobs as required to ensure proper functioning and completion of business operations. Researches and resolves technical and functional issues according to defined prioritization/severity scheme. Influences client and gains commitment to changes required.
- Account Management: Manages relationships with assigned customers/internal clients.
- Business and Process Improvement: Identifies opportunities for business or process improvement; makes associated recommendations and implements as appropriate. Basic Qualifications:
Experience
- Minimum five (5) years of related professional experience.
Education
- Bachelor's degree, OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A
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Additional Requirements:
- Complete understanding and application of concepts, techniques and standards in general business analysis, as well as IT principles and practices. Skills required:
- Analysis/documentation of processes, methods, solutions, etc.
- Interpretive - translates business processes and requirements into system specifications.
- Must be able to work in a Labor/Management Partnership environment.
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Preferred Qualifications:
- Minimum eight (8) years of directly related experience. Primary Location: California,Pasadena,Walnut Center - Regional Offices Additional Locations: 1800 Harrison, 1800 Harrison St., Oakland,California, 94612
Regional Office - 10 Piedmont, 10 Piedmont Center 3495 Piedmont Rd. NE, Atlanta,Georgia, 30305
Amberglen KPIT Administration, 2430 NE John Olsen Ave. Ste. 200, Hillsboro,Oregon, 97006 Scheduled Weekly Hours: 40 Shift: Day Workdays: Monday - Friday Working Hours Start: Variable Working Hours End: Variable Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01-NUE-Non Union Employee Job Level: Individual Contributor Job Category: Information Technology Department: KP Insight Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
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Keywords: Kaiser Permanente, Oakland , Business Analyst-Senior, Professions , Oakland, California