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Volunteer Income Tax Assistance (VITA) Site Coordinator

Company: East Bay Asian Local Development Corporation
Location: Oakland
Posted on: November 17, 2021

Job Description:

The VITA Site Coordinator will lead EBALDC's VITA overall program. The role includes facilitating and leading tax trainings, managing volunteers, leading site operations, supporting tax assistance, and ensuring proper document compliance and reporting.Key Duties and Responsibilities:Manage Daily Site OperationsProvide Tax Assistance and Ensure Quality ServicesManage VolunteersProgram Planning, Evaluation, and ReportingTime ManagementRequired Knowledge, Skills & Abilities:Preferred two years of experience in financial services, program coordination role, or former volunteer tax assistantPreferred tax experience and basic knowledge of topics such as taxpayer requirements, filing status, tax credits, deductions and general tax assistance issuesAbility to manage and coordinate a group of volunteers from diverse backgrounds. Past experience leading groups or coordinating events preferredProficiency in working in diverse, low-income communities with cultural competency and sensitivity requiredFluency in Cantonese, Mandarin, and/or Spanish speaking, reading, and writing preferred. Demonstrates a positive attitude, respect, strong customer service and rapport with clients and colleaguesProven ability to handle multiple projects simultaneously while commanding strong attention to details and accuracyHas at minimum a high school diploma or GEDComputer skills appropriate for setting up workstations on a daily basis, and maintaining site records and troubleshooting software and hardware problemsMust be able to work weekends and evenings from January through April. Our tax sites are open Saturdays and Sundays 9am - 5pm, and several weekdays from 12 - 8pmContinued employment is contingent on receiving a passing score on the IRS Basic Certification and IRS Advanced Certification tests (training provided)Physical Demands:Ability to complete data entry using a computer keyboard for several hours per dayAbility to lift/move up to 15 lbsAbility to navigate the VITA site throughout operating hours, which may require walking and standing for long periods of timeAbility to work in an environment characterized by moderate to high noise levels due to multiple conversations occurring in an enclosed areaAbility to communicate effectively with VITA Volunteers, clients and EBALDC staff in this environmentBenefits and Other InformationEBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees.**All candidates will be subject to a background check and COVID-19 Vaccination is required as a condition of employment**Please NO PHONE CALLS!EBALDC is an EOE/AA EmployerTo apply for the Volunteer Income Tax Assistance (VITA) Site Coordinator position, please click the link below. Please do not call.

Keywords: East Bay Asian Local Development Corporation, Oakland , Volunteer Income Tax Assistance (VITA) Site Coordinator, Professions , Oakland, California

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