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Supply Chain Associate - Customer Service

Company: Harmless Harvest
Location: Oakland
Posted on: May 12, 2022

Job Description:

Harmless Harvest envisions a world where nutritious, clean, organic, and healthy food and beverages are the standard rather than the exception; where all people involved in creating the product are treated with fairness; and the planet is treated harmlessly. We are focused on changing the world, and we are always looking for like-minded, wildly passionate individuals to help us do this. Join the #HarmlessMovementAbout the Role:The Supply Chain Associate is an entry level position that will fulfill a key role on the Supply Chain team and will be integral in supporting our complex global supply chain from origin to final customer. This role will be responsible for various day-to-day needs. The role will require working cross-functionally with Sales, Accounting, and Quality and will also work closely with various external partners (such as copackers and other third-party partners).We are looking for someone who: thrives in a fast-paced, results driven environment; is hard working; has a strong sense of urgency; and is enthusiastic about helping us achieve our social goals, as well as our business goals.What you'll be doing:

  • Manage customer orders fulfillment process, working with internal/external partners to receive and process customer orders within our ERP and execute order fulfilment with distribution partners
  • Responsible for ERP system inventory transactions including but not limited to creating and posting purchase orders and receipts for inbounds from Thailand and transfers between US facilities
  • Monitor, reconcile and track US inventories
  • Responsible for timely verification and processing of customer orders Bills of Ladings (BOLs) within our ERP to support customer invoicing and financial reporting
  • Work with external logistics providers to coordinate and schedule transportation for customer orders and materials transfers between US facilities
  • Manage inbound ocean freight by tracking and monitoring inbound containers and publish status reporting to cross-functional partners
  • Support key customers by securing supply of needed materials for fulfilment
  • Approve invoices related to transportation and warehousing Harmless Harvest is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Harmless Harvest via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Harmless Harvest. No fee will be paid in the event the candidate is hired by Harmless Harvest as a result of the referral or through other means.
    • Bachelor's Degree or 1-2 years in a supply chain or operations related role
    • Experience dealing with customers in previous roles
    • Experience with customer orders preferred
    • Experience with Infor Syteline/ERP systems beneficial
    • Excellent written and verbal skills
    • Ability to collaborate with cross-functional teams and external contacts (co-packers, 3PL's)
    • Strong analytical skills
    • Experience with MS Excel
    • Strong attention to detail, sense of urgency, and the ability to be highly flexible in a constant changing environment
      • Join a passionate team that comes from all backgrounds
      • Copious amounts of free coconut water
      • Generous Paid Time Off and Company Holidays
      • Parental Leave
      • Comprehensive health benefits and perks

Keywords: Harmless Harvest, Oakland , Supply Chain Associate - Customer Service, Professions , Oakland, California

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