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Senior Lean Consultant

Company: Integrated Resources, Inc.
Location: Oakland
Posted on: May 17, 2022

Job Description:

Job Description
This position serves as a key resource for coaching and driving the implementation of a Lean-based management system across Client. The purpose of the lean management system is to drive continuous process improvement to improve clinical and operational performance throughout Client. The Senior Lean Consultant is responsible for using extensive lean knowledge, skills, behaviors, and healthcare experience to mentor and develop leaders, and implement and deploy a clear understanding of key processes, business problems and operational challenges facing the organization as an enterprise, as well as individual departments to produce performance results.
The Senior Lean Consultant supports strategy deployment including the development and deployment of A3s, the study/adjust process, and the coaching and education of executives. This includes supporting the development of leader standard work and visual management for a Product goals that connect senior management s work to the work of the frontlines.

The Senior Lean Consultant will function as part of a team of individuals responsible for teaching and coaching executives, managers, clinicians and frontline staff on the application of lean principals to solve organizational problems and develop people.The Senior Lean Consultant will lead and facilitate improvement events and projects of a complex nature with minimal oversight, including assessment, planning, event facilitation, and follow-up/sustaining results. This position is responsible for overseeing multiple value streams, and oversees all phases of the improvement work to effectively increase value as measured by improved quality at lower cost through improved utilization and productivity across the enterprise. Additionally, the Senior Lean Consultant will mentor Associate Lean and Lean Consultants.
As an ambassador of continuous improvement, the Senior Lean Consultant will disseminate elements of the evolving Client lean management system, including coaching and teaching lean principles, tools, and behaviors aimed at engaging staff across all disciplines in improvement work. Where appropriate, the Senior Lean Consultant will lead improvement activities that transcend quality, clinical and operational dimensions to support achievement of the organizational goals as measured in the BCH enterprise True North goals and annual priorities. In concert with project sponsors and senior executives, the Senior Lean Consultant will assess and identify problems and opportunities, coordinate the activities of the improvement team, identify appropriate resources needed, and develop a schedule to ensure timely completion of improvement projects as well as escalate barriers appropriately to senior leaders.
The Senior Lean Consultant works directly with CEO, COO, Executive and Senior Leaders to accomplish specific strategic outcomes. This position will help Client BCH leadership to identify and prioritize value streams and use strategy deployment to advance the organization s ability to meet and exceed key strategic initiatives.

Minimum Education: Bachelor s degree in a healthcare related or engineering field preferred and bachelor s degree is required.
Education Notes: Master s degree or combination of education and experience in Healthcare/Healthcare Administration or Clinical degree (Nursing or other) is highly preferred.
Minimum Experience:
Seven years of experience in a healthcare or clinical setting.
Five years of experience in a dedicated lean or continuous process improvement role managing teams either on improvement projects or in operations.
Previous healthcare management experience in hospital or ambulatory settings with understanding of utilizing data to driven decision-making.
License Required: N/A
Certification Required: QBI/lean certification.
Registration Required: N/A
Medical Staff Membership Required: N/A

Physical Requirements:
Sit: Up to 6 hours/day
Stand/Walk: Up to 6 hours
Bend/Stoop: Up to 3 hours
Reach: Up to 6 hours
Rep Use of UE/Grasp: Up to 6 hrs
Lift/Push/Pull: 25 lbs, over 25# with assistance or equipment
This job requires the ability to hear alarms clients and/or instruction. The ability to see accurately from 20 inches to 20-ft. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of this position.
Must be able to stand for long periods of time while teaching in a classroom or sitting for extended periods of time while teaching using technology-mediated environments (i.e. powerpoint, webex, etc.). This may include lifting up to 25 lbs. of instructional or other tools and/or walking 5-10 miles a day during Rapid Improvement Events. Additionally, during event weeks there will be long days and abnormal workday start and end times to ensure a successful event achieve event metrics.

English( Speak, Read, Write )

Knowledge, Skills, and Abilities:
Lean and continuous process improvement expertise in healthcare or another relevant setting highly preferred.
Knowledge of and experience using Lean tools and concepts, such as:
o 2P/3P
o Value Stream Mapping
o Strategic problem solving
o Continuous process improvement
o Kaizen (rapid improvement) events
o 5s events
o Lean management system, including leader standard work
o More advanced concepts such as:
Executive leader standards
Process at a glance
Design of informatics tool kits
Strategy development
Service line
Demonstrated exceptional skills in consulting, group process facilitation, whole system design, negotiation, change management & conflict resolution, and a demonstrated track record of positive relationships with previous clients. Outstanding customer service orientation.
Strong communication skills (verbal, written and listening) with ability to interact effectively across the organization, especially in situations requiring instructing, persuading, negotiating, resolving conflict, consulting and advising. Must be comfortable speaking in public and to various audiences.
Skilled in teaching improvement concepts and principles to diverse audiences from senior management to frontline staff.
A demonstrated ability to coach senior level leaders, balancing their needs with the goals of the Lean initiatives.
A demonstrated track record of successfully working with and motivating diverse work teams, preferably including physician, facilitating complex teams and managing change.
Able to plan, organize, motivate, mentor, direct and evaluate the work of others.
Able to manage multiple enterprise-wide initiatives and consulting teams to achieve project goals. Able to perform complex tasks, prioritize multiple projects, and work under pressue to meet deadlines in a fast-paced environment.
Excellent project management skills including project time, budget, and Product.
Able to read & interpret data; translates data into meaningful information and uses data to shape work at both the department and enterprise level; possesses strong analytical and critical thinking skills.
Technical Knowledge:
Lean systems certification.
Demonstrated strengths in project management processes and methodologies including stage-gate reviews
Highly proficient in all applications of Microsoft Office, with an emphasis on Excel, Powerpoint, Visio, Word and Outlook.

City: Oakland

Start Date: 11/29/2021
End Date: 02/26/2022
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00

Keywords: Integrated Resources, Inc., Oakland , Senior Lean Consultant, Professions , Oakland, California

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