Dispatcher - Oakland, CA - $20.00/Hour
Company: Transdevna
Location: Oakland
Posted on: June 24, 2022
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Job Description:
Overview: Dispatchers needed in Oakland, Ca (Pay beginning at
$19.00/hr)
Transdev is actively seeking a transportation dispatcher for
evenings and weekends at their paratransit service in the Oakland,
Ca. We are looking for qualified dispatchers who can provide
excellent customer service to both our passengers and our
drivers.
Join Transdev at Oakland, Ca and become a part of the largest
private-sector operator of transportation in North America - one
that cares about its employees, passengers and the communities they
serve.
Why Work with Us?
Competitive Wages beginning at $19.00/Hour, increases to
$20.00/Hour upon training completion (90 days).
Comprehensive benefits
Career advancement opportunities owing to Transdev's presence in
over 200+ communities across North America
Responsibilities: Receives and responds to telephone and voice
radio calls from Bus Operators; provides callers with accurate and
clear information or refers calls to appropriate staff for
handling
Takes "Where is my ride" inquiry calls from passengers
Monitors drivers manifest for impossible or illogical trips and
moves them in timely and logistical order
Responds to calls from drivers for assistance and direction
Understands service area in order to assist drivers in reaching
their destination in a timely manner
Responsible for superior customer service delivery when dealing
with drivers, passengers and other personnel.
Communicate and work in conjunction with window dispatcher to
appropriately and safely direct drivers
Communicate cancellations and no-shows to drivers in a timely
manner
Improve service productivity by consolidating trips on the day of
service
Communicate route problems to appropriate personnel for review
Contribute to the harmonious working environment of all Transdev
employees
Record/document any on-going driver issues to be relayed to
contractors
Participate/contribute in weekly meetings to improve service
Comply with all Transdev Safety regulations
Assists with notifying appropriate personnel when serious incidents
occur
Records and maintains late and cancelled service assignments
Assists with rerouting buses and adjusting bus headway's in
response to field conditions
Performs various administrative duties
Manipulate Scheduling software to maximize productivity
Identify problems, and recommend solutions
Communicate effectively orally and in writing
Qualifications: High School diploma
Knowledge of two way radio/Nextel/Walkie talkie or push to talk
system
Scheduling software
Microsoft office skills
Paratransit or fixed route experience as a driver or dispatcher
preferred.
Physical Requirements:
Applicant must be fully vaccinated and be able to show proof of
vaccination.
Must be able to work shifts or flexible work schedules as
needed.
Majority of work is accomplished indoors and in air conditioned or
well ventilated facilities
Majority of work is accomplished in an office or in a cubicle space
equipped with a telephone and computer.
The employee is generally subjected to long periods spent sitting,
typing, or looking at a computer screen.
If you have any questions, please contact our HR Manager by
telephone (510) 446-2001 or via email at
Jessica.Guzman@transdev.com.
For more information please visit our website at
www.transdevna.com/careers
The above statements are intended to describe the general nature
and level of work being performed by people assigned to this
classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties, and skills
required of personnel so classified.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and
welcomes all qualified applicants. Applicants will receive fair and
impartial consideration without regard to race, sex, color,
national origin, age, disability, veteran status, genetic data,
gender identity, sexual orientation, religion or other legally
protected status, or any other classification protected by federal,
state, or local law.
EEO is the Law Poster:
http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work
in US without restrictions for any employer at any time; be able to
pass a drug screen and background check
Keywords: Transdevna, Oakland , Dispatcher - Oakland, CA - $20.00/Hour, Professions , Oakland, California
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