Service Advisor \/ Assistant Service Manager
Company: Mobility Works
Location: Oakland
Posted on: January 24, 2023
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Job Description:
MobilityWorks ,serves the disabled community with wheelchair
accessible minivans, full-size vans with lifts, as well as
commercial fleet vehicles. Our mission is to provide wheelchair
users with the mobility, independence, and personal freedom they
desire. Keep reading to see how you can join the team leading this
effort! MobilityWorks is seeking a Assistant Service Manager . We
provide a great work-life balance with regular business hours so
you can be home spending time with family or doing what you love
most! BE THERE-MobilityWorksbelieves that every team member is an
important part of theMobilityWorksteam, and we value the skills,
efforts, and contributions made by each member of our team. We
believe in our mission and make every effort to live our core
values. What you get to accomplish: Build and maintain the service
scheduler daily with customer pay and warranty work. Actively
manage the call strategy to engage existing customers with the
emphasis centered on operational maintenance. Collaborate with SM
the shop workflow in accordance with pre-post production work.
Communicate the hours/appointments necessary to fill the scheduler
in Salesforce daily. Greet clients upon arrival and follow the
established customer reception process. Review complete client file
to ensure that all data is current and accurate Receive all sublet
and inventory parts in accordance to current procedures. Properly
tag for inventory bins. Communicate all transportation requests for
consumer and commercial clients with the Service Manager in
advance, wherever possible. Submit all warranty requests according
to vendor required timelines and complete with diagnosis, parts and
request approval for all time associated with warranty repair
Weekly-Monthly reconciliation of customer pay, and warranty
work-in-progress needs to be performed by the deadline after the
month end invoicing is completed. What you should possess: High
school diploma or GED required. 2-3 Years' experience in automotive
repair management. Solid verbal, written, and interpersonal
communication skills are required. What We offer you: Work/Life
Balance -Hours of operation 8-5, Monday - Friday,no late nights, No
weekends! Competitive Compensation Packages Medical, Dental &
Vision Insurance plan(s). Flexible Spending Account(s) 8 paid
holidays, Personal Time Off, Social Responsibility Time. Employer
Paid Benefits such as Tuition Reimbursement Program, Employee
Assistance Program, Life and Disability insurance. Employee
Wellness Program 401(k) Retirement Plan options with generous
company match. An incredibly rewarding experience in a
team-centered environment. Military Veterans are highly encouraged
to apply! We embrace diversity! Be part of an organization that
invests in YOU! Date posted: 01/21/2023
Keywords: Mobility Works, Oakland , Service Advisor \/ Assistant Service Manager, Professions , Oakland, California
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here to apply!
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