Certifications Analyst
Company: Transdev
Location: Oakland
Posted on: January 27, 2023
|
|
Job Description:
Certifications Analyst Oakland , California Apply Now Transdev,
formerly Veolia Transportation, is the largest private sector
operator of multiple modes of passenger transit in North America,
providing bus, rail, paratransit, shuttle, sedan and taxi services.
We manage over 200 transportation contracts for cities, transit
authorities and airports, providing safe and sustainable mobility
solutions. Our mission is to improve public transportation, to
enhance quality of life and combat global warming.Transdev is the
contractor that oversees the East Bay Paratransit program (rides
for people with disabilities). Our web site is
www.eastbayparatransit.org and we're located in downtown Oakland
above the 19 th St. BART station. In addition to competitive salary
and a convenient location, Transdev offers an attractive benefits
package, including health, dental, vision care, life insurance and
a 401k plan.ResponsibilitiesTHE POSITIONUnder the direction of the
Certification manager and using established procedures, the
Certification Analyst would be responsible for reviewing the ADA
eligibility application forms, conducting second-level assessments
and making determinations of paratransit eligibility and
establishing reasons for denial of ADA eligibility appropriate for
presentation during an Appeals Process. This position is also
responsible for outreach related to the East Bay Paratransit
eligibility process.EXAMPLES OF DUTIESDuties include, but are not
limited to the following:Identify and classify applications into
various processing categories.Answer Certification Department calls
and provide customer service assistance as needed.Cover
Certification Department reception desk as needed.Using established
procedures to conduct in-person interviews, consult physicians or
other medical professionals to obtain medical verification, review
application information and determine and document ADA eligibility,
including category, conditions of eligibility and reasons for
denial.Present individual cases of eligibility denial in a concise
and professional manner (both verbal and written) to an Appeals
Panel for an Appeals Hearing process.Explain clearly and succinctly
to current passengers, new applicants, visitors and regional
passengers the ADA paratransit eligibility criteria used and the
process of determining eligibility.Assist with outreach efforts by
presenting information about our programs and services at
conferences, workshops, forums and to individual riders and/or
applicants.QualificationsWORK SCHEDULEThis position must be
available to work a set schedule, generally Monday through Friday,
8:00-5:00PM. Will work full time and must be available to work an
eight hour shift five days per week and be available to report to
duty as needed, 365 days per year including holidays. Occasional
overtime may be required.MINIMUM QUALIFICATIONSPossess a high
school diploma or equivalent. Some college exposure in an allied
health profession is highly preferred. Experience working with
elderly/disabled also preferred. Possess the ability to work with
customers and co-workers with diverse ethnic backgrounds and
disabilities. Experience using a personal computer is a must. Have
proficient English skills both verbally and in written form. Must
be organized and focused.Applicant must be fully vaccinated and be
able to show proof of vaccination.ENVIRONMENTMajority of the work
is performed on-site in a professional office setting that is well
lighted, climate controlled, dust and smoke free. Some off-site
work setting may be necessary dependent on need. Building and work
areas are fully ADA accessible. This is an environmentally friendly
office. The use of scented products or other fragrances, natural or
synthetic, is not permitted.For more information please visit our
website at www.transdevna.com/careersThe above statements are
intended to describe the general nature and level of work being
performed by people assigned to this classification. They are not
intended to be construed as an exhaustive list of all
responsibilities, duties, and skills required of personnel so
classified.The physical demands described here are representative
of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions upon request.Transdev is an Equal Employment
Opportunity (EEO) employer and welcomes all qualified applicants.
Applicants will receive fair and impartial consideration without
regard to race, sex, color, national origin, age, disability,
veteran status, genetic data, gender identity, sexual orientation,
religion or other legally protected status, or any other
classification protected by federal, state, or local law._EEO is
the Law Poster: http://www1.eeoc.gov/employers/poster.cfm_Drug free
workplaceIf based in the United States, applicants must be eligible
to work in US without restrictions for any employer at any time; be
able to pass a drug screen and background checkJob Locations
USA-CA-OaklandPosted Date 2 days ago (11/15/2022 6:49 PM)
Keywords: Transdev, Oakland , Certifications Analyst, Professions , Oakland, California
Click
here to apply!
|