Credit Card Launch Training Consultant

Company: Randstad USA
Location: San Mateo
Posted on: May 3, 2025

Job Description:

job summary:
We are seeking an experienced Instructional Designer or Training Consultant to develop and deliver a comprehensive training program for our clients internal team. This role will focus on equipping the team with the knowledge and skills necessary to successfully launch card programs within an issuer's environment in the community segment. We are specifically looking for someone who has very deep expertise in launching credit cards end-to-end within an issuer's environment as a project manager and can come in and develop and provide training to a team.


location: San Mateo, California
job type: Contract
salary: $75 - 90 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:

• Partner with our clients Program Manager to create or enhance training materials for card launch processes
• Design and conduct a formal 4-8 hour training workshop for a small team
• Provide ongoing support, consultation, and problem-solving assistance during a six-month post-training period
• Be available on-call to address questions and challenges as our team works on active card launch projects
• Document best practices and common issues for future reference
• Refine training materials based on real-world implementation feedback
  qualifications:
  
  • Extensive hands-on experience as a project manager launching card programs end-to-end within issuer environments
  • Demonstrated experience in designing and delivering training programs specifically for credit card launches
  • Strong understanding of card issuance processes, regulations, and industry best practices
  • Proven track record of developing effective training curricula and materials
  • Experience conducting interactive workshops and training sessions
  • Excellent communication and presentation skills
  • Ability to explain complex processes in clear, accessible terms
  • Strong problem-solving capabilities in the card launch environment
  • 5+ years of experience in the credit card or payments industry
    skills:
    • Exceptional communication skills
    • Prior experience working with community financial institutions
    • Knowledge of issuer environments and implementation challenges
    • Background in adult learning principles and instructional design methodologies
    • Experience providing post-training support and consultation
    • Project management skills
      
      Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
      
      At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
      
      Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      
      This posting is open for thirty (30) days.
      
      It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
      
      Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      
      Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.
      
      We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
      
      
      
      
      
      • Extensive hands-on experience as a project manager launching card programs end-to-end within issuer environments
      • Demonstrated experience in designing and delivering training programs specifically for credit card launches
      • Strong understanding of card issuance processes, regulations, and industry best practices
      • Proven track record of developing effective training curricula and materials
      • Experience conducting interactive workshops and training sessions
      • Excellent communication and presentation skills
      • Ability to explain complex processes in clear, accessible terms
      • Strong problem-solving capabilities in the card launch environment
      • 5+ years of experience in the credit card or payments industry
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Keywords: Randstad USA, Oakland , Credit Card Launch Training Consultant, Professions , San Mateo, California