Posted on: December 8, 2018
Location: Oakland, CaliforniaMarketing Analyst/Coordinator
--- 3-5 years' experience required data and reporting
--- Top 3 - 5 Daily responsibilities:
--- 1. Report Schedule Tracking and Management
--- 2. Report Quality Control
--- 3. Matching data lists to create member communication.
--- 4. Managing customer expectations
--- Top 3 - 5 Preferred Skills
--- 1. MS Access
--- 2. MS Excel
--- 3. Project Management
--- 4. Reporting Analyst
--- 5. Ability to work in a complex work environment and demanding customers
This position requires the skills of a well-seasoned project management professional. This individual will be responsible for translating wellness program utilization data into meaningful business intelligence for our clients customers. The ideal candidate is someone with strong communication and soft skills to manage working with a demanding Wellness Sales team. This individual will manage the implementation and processing of reports and extracts. This role also requires a strong project management background, with extensive reliance on business management skills.
--- End-to-end accountability for planning, creation and tracking of wellness program reporting deliverables for high-priority customers
--- Demonstrates knowledge and use of Project Management methodology, skills and tools
--- Manage multiple projects and streams of work simultaneously
--- Demonstrates knowledge and use of a risk management processes
--- Directs the development of client deliverables, including technical specifications, to enable population measurement and wellness program evaluation
--- Ensure extracts and reports are delivered within scope, schedule, quality and are consistent with customer expectations
--- Develops and maintains data remediation processes
--- Develops and maintains complex report schedules
--- Develops and maintains report and extract templates
--- Applies the rigor of continuous process improvement to existing technologies and processes to improve report the scalability and quality of reports and extracts
--- Proactively records workflows, deliverables, and standing operating procedures for projects
--- Develops and maintains quality management procedures to ensure accuracy of project data, results, and written reports
--- Exceptional analytic and critical thinking skills, writing skills, communication skills, consulting skills and ability to work within a team.
--- Stays abreast of enterprise-wide projects impacting high-profile customers
Wellness Operations (Customer Analytics & Reporting):
Reporting Mgmt Lead (Daily operations, oversight & coordination)
Intake, Renewals, Change Requests & Kick-off and Implementation duties
Reporting Mailbox & Report Servicing
Incentive Portfolio Intake (IPI) Meeting Liaison
Legal intake & tracking (Affidavits, BAA, GHP, etc.)
Quality Control & Requirements Tracking
Report Delivery & Automation (sFTP set-up, testing & file encryption)
PMO/Vendor Mgmt (ie, Help Spot, PMO requests, Data Catalog, etc.)
Manual reporting research & additions
WEX Bank (HSA) file management
Report creation (Custom) - HEP3 reporting DB (Control Sheets)
Report Commitment Log Database (RCL) maintenance
Customer Service issue tracking and (activity and eligibility) remediations
Taking a position with our client gets you in with a leader in its field.
Our client is a five-star medical provider who, as an innovator, was the first in their industry to offer electronic health records. They're constantly on the forefront of innovation in the healthcare field, both for their technical advances as well as for their community involvement. Volunteerism and community service are critical components of their approach to improving the general health in all of their neighborhoods.
Our client practices what they preach, and has a strong commitment to work-life balance and a healthy lifestyle. On many of their campuses you can find fitness centers, walking paths, as well as volleyball and basketball courts. Stay healthy while developing your career path!
Aquent places talented writers, digital designers and user experience candidates, as well as editorial candidates with this market leader every day in one of a number of locations throughout California We've had the benefit of twenty years of experience placing talent at this company and there is an extensive network of talent here, not only actively working for Aquent, but also now senior members of the organization who have been converted to permanent employees over the years.
Keywords: Aquent, Oakland , Marketing Analyst/Coordinator, Professions , Oakland, California
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