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Head of Production Experience

Company: Marqeta
Location: Oakland
Posted on: August 16, 2019

Job Description:

Named as a Forbes Fintech 50 in 2019, Marqeta powers modern payment solutions for companies innovating new services and process flows in a digital world. Our platform, open API, and advanced analytics provide unprecedented control for companies to issue cards, authorize transactions and manage payment operations in real-time. We are a team of industry experts and technology innovators who take a dynamic approach to solving challenging problems. We power possibilities for our customers by bringing the best talent together in an open and collaborative work environment that rewards creativity and perseverance. Marqeta is proud of its Oakland roots and strives to build a global team as diverse as the markets we serve, staying true to our values to Connect the Customer, Find a Way, Make Simple, Take Risk and Build One Marqeta. We are not expecting any single candidate to meet all job requirements listed below, so please apply. It's an exciting time to join Marqeta. As we grow, your career and opportunities will grow as well. Position Summary Come lead our Production Experience team. As a software engineering leader, you will be responsible for crafting the software development lifecycle for Marqeta's product development teams. We strive to focus our product development efforts as much as possible on delivering value to our customers; you will provide a suite of systems, tools, and processes that remove as much boiler-plate as possible from product development. Create systems that provide scalability and durability by default across our data storage systems and horizontal scalability across our compute systems. Provide a path for our product engineers to experience efficient low-latency code-build-test loops. Make it easy to build products that are secure by default. Provide effortless visibility into production systems for engineers that own products. The experience of developing products influences heavily the quality and velocity of products. In this role, you'll lead the team who makes this experience delightful. Primary Responsibilities

  • Enable rapid engineering delivery inside Marqeta.
  • Create self-service systems for all aspects of the lifecycle of server-side application stacks, including deployment, monitoring, alerting, CI, testing, data storage, disaster recovery, and more.
  • Measure, edit and curate the output of your team.
  • Hire and grow a team of talented software engineers. Requirements
    • Computer Science degree or equivalent work experience.
    • Customer orientation and product mindset. As your customers are all working with you inside Marqeta, excellent cross-functional acumen!
    • Substantial leadership experience, with 3+ years managing engineering teams.
    • Strong demonstrated experience scaling systems and working with systems as they scale.
    • Fluent in one or more programming languages.
    • Positive outlook towards work, strong work ethic and ability to work in a team environment. Bonus Points
      • Experience in the payments industry.
      • Experience working with remote teams. Perks
        • Rich suite of benefit plans; employee premiums paid 100%
        • Generous Paid Time Off
        • Full paid Parental Leave
        • Pet insurance
        • 401k plan with a Company match
        • Competitive pay
        • Meaningful equity
        • Bi-annual "Hack Week" to support and reward innovation
        • Monthly commuter and parking subsidy
        • Open, transparent culture that includes All Hands meetings, Lunch-and-Learns, all-company offsites, etc.
        • Access to corporate gym membership rates, other discounts and employee perks
        • Fully stocked kitchen, catered lunches twice a week, breakfast on Fridays and more! We are committed to an inclusive and diverse workplace. Marqeta is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

Keywords: Marqeta, Oakland , Head of Production Experience, Professions , Oakland, California

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