Xfinity Retail Sales Professional
Company: Comcast
Location: Oakland
Posted on: June 21, 2022
|
|
Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.Job Summary$1500 Signing
Bonus for Comcast New Hires! Join our Team and be Part of Something
Big: The best company to work for, the best team selling to and
supporting our customers, with the best products! * Fortune's 'Most
Admired Companies for 2021', '100 Best Companies to Work For' &
'Best Big Companies to Work For' * LinkedIn's 'Top Companies List
for 2021' * 2021 Top 10 company on DiversityInc's 'Top 50' list *
2021 Human Rights Campaign Foundation's 'Best Places to Work for
LGBTQ Equality' * Latino Leaders Magazine '25 Best Companies for
Latinos' * in customer satisfaction by JD Power and the American
Customer Satisfaction Index (ACSI) for Xfinity Mobile * Xfinity
Home - rated home security provider by CNET the last 3 years * The
Largest 1Gig network in America' WHO WE ARE At Comcast, we are
innovators and leaders-inventing groundbreaking technology,
creating extraordinary entertainment experiences for millions every
day, and taking great care of our customers. The diverse talents of
our people have propelled us to a Fortune 40 industry leader. And
it's an exciting time to join our team, make big things happen and
connect people to exciting products, services and to the moments
that matter most in their lives. We are committed to delivering
amazing products and a customer experience that people love and
trust. In every interaction, we are focused on respecting our
customers' time and fitting seamlessly into their lives. Our
teammates go the extra mile to make sure our customers are
satisfied and can't imagine going anywhere else. We take pride in
our work, our products, our services, and our commitment to the
community. And we are always open to new ideas to enhance our
productivity, drive strong results, and deliver a great experience
for employees and customers alike.Job DescriptionJob Summary If you
are a tech enthusiast, thrive on learning new things, and look for
a culture built on customer support, then get ready because this is
your shot at a career with no limits. We're giving mobile a
makeover, and that means exciting new directions to push your
career. Whatever you want, we've got it: on-the-job training,
wall-to-wall benefits, and unlimited salary potential with uncapped
commissions. What are you waiting for? Show the world what you're
made of. Core Responsibilities+ Passionately represents products
and services by sharing and demonstrating product and sales
know-how with customers. Provides product demonstrations to educate
customers on full product capabilities to maximize their
experience.+ Takes a customer-first approach with all customer
interactions. Listens and evaluates customer needs and provides
appropriate solutions.+ The drive to achieve sales and customer
experience goals and objectives.+ Provides comprehensive customer
onboarding activities and ensures customers fully understand how to
use and manage all company products/services and gains their
consent.+ Performs operational and administrative tasks.+ Partners
with customer care to resolve customer issues, as appropriate.+
Consistently demonstrates sales excellence and professionalism with
integrity and a warm and friendly demeanor to customers and
teammates.+ Complies with all company and retail operational
policies and procedures.+ Actively engages in team huddles and
learning including our training requirements. Completes training
requirements and actively engage in team huddles and learning.+
Knows and understands sales compensation plan and its key
elements.+ Must be able to work a flexible schedule that includes
evenings, weekends, holidays, variable schedule(s) and overtime as
needed. May be asked to work in alternate stores outside of home
base store. Regular, consistent and punctual attendance.+ Must be
able to carry and lift up to 25 pound boxes, stand and move about
the store constantly.+ Other duties and responsibilities as
assigned.Employees at all levels are expected to:+ Understand our
Operating Principles; make them the guidelines for how you do your
job.+ Own the customer experience - think and act in ways that put
our customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and services.+
Know your stuff - be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences.+ Win as a team - make big things
happen by working together and being open to new ideas.+ Be an
active part of the Net Promoter System - a way of working that
brings more employee and customer feedback into the company - by
joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.+ Drive results and
growth.+ Respect and promote inclusion & diversity.+ Do what's
right for each other, our customers, investors and our
communities.PERKS AND BENEFITSMost sales positions are eligible for
a Commission under the terms of an applicable plan, while most
non-sales positions are eligible for a Bonus. Additionally, Comcast
provides best-in-class Benefits. We believe that benefits should
connect you to the support you need when it matters most and should
help you care for those who matter most.Our Perks and Benefits
include:+ Medical, Dental and Vision coverage+ Tuition
reimbursement of up to $8,000+ 401K Savings Plan - with up to 6%
dollar to dollar matching+ Paid Time Off+ Paid Parental leave+
Comcast XFINITY courtesy services+ Discount tickets to our
Universal ResortsAnd more!Please visit the compensation and
benefits summary () on our careers site for more
details.Disclaimer:This information has been designed to indicate
the general nature and level of work performed by employees in this
role. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities, and
qualifications.Comcast is an EOE/Veterans/Disabled/LGBT
employer.EducationHigh School Diploma / GEDRelevant Work
Experience2-5 YearsBase pay is one part of the Total Rewards that
Comcast provides to compensate and recognize employees for their
work. Most sales positions are eligible for a Commission under the
terms of an applicable plan, while most non-sales positions are
eligible for a Bonus. Additionally, Comcast provides best-in-class
Benefits. We believe that benefits should connect you to the
support you need when it matters most, and should help you care for
those who matter most. That's why we provide an array of options,
expert guidance and always-on tools, that are personalized to meet
the needs of your reality - to help support you physically,
financially and emotionally through the big milestones and in your
everyday life. Please visit the compensation and benefits summary
() on our careers site for more details.
Keywords: Comcast, Oakland , Xfinity Retail Sales Professional , Sales , Oakland, California
Click
here to apply!
|