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XFINITY SALES ASSOCIATE, TERRITORY

Company: Comcast
Location: Oakland
Posted on: May 18, 2019

Job Description:

XFINITY SALES ASSOCIATE, TERRITORYMilitary Experience Welcome!Benefits for new hires start on Day 1!Job Summary:Responsible for the promotion and sale of Comcast products and services to include video, high-speed internet, voice and XFINITY Home. The primary focus is on increasing connect volume in assigned territories through sales to former customers to win them back. Develops a foundational knowledge of Comcast's products and services, improves sales skills, and learns how to maximize sales through effectively working assigned turf.Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
  • Win as a team - make big things happen by working together and being open to new ideas
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
  • Drive results and growth
  • Respect and promote inclusion and diversity
  • Do what's right for each other, our customers, investors and our communitiesCore Responsibilities:
    • Demonstrate a strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory.
    • Displays familiarity with features, benefits, product differences, pricing, and campaigns for video, high-speed internet, voice, and XFINITY Home.
    • Communicates and develops rapport with customers.
    • Evaluates individual customers' existing and potential product needs and make recommendations.
    • Increases customer understanding of Comcast products and pricing models as well as competitive advantage over other service providers.
    • Evaluates competitive offers and frames response to show the benefits of Comcast.
    • Possesses basic knowledge of selling techniques and turf management; shows confidence in selling ability.
    • Creates and executes basic sales plans with minimal assistance.
    • Displays basic time management and organizational skills.
    • Meets and exceeds sales goals as established by local market.
    • Under minimal supervision, establishes and organizes daily sales activities.
    • Generates business through established and approved methods of lead generation.
    • Implements effective sales closing techniques to ensure product installation goal is achieved.
    • Develops and demonstrates record of success in residential canvassing sales environment with emphasis on business to consumer sales.
    • Displays thorough understanding of video, high-speed internet, voice services and XFINITY Home.
    • Possesses strong communication, organizational, people and customer service skills.
    • Establishes strong technical capability (computer knowledge, billing system, databases).
    • Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
    • Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.
    • Consistent exercise of independent judgment and discretion in matters of significance.
    • Regular, consistent and punctual attendance.
    • Must be able to work nights and weekends, variable schedule(s) as necessary.
    • Other duties and responsibilities as assigned.Job Specification:
      • High School Degree or Equivalent
      • Generally requires 0-2 years related experience.PandoLogic. Keywords: Sales Representative, Location: Oakland, CA - 94606

Keywords: Comcast, Oakland , XFINITY SALES ASSOCIATE, TERRITORY, Sales , Oakland, California

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