OaklandRecruiter Since 2001
the smart solution for Oakland jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Oakland
Posted on: August 16, 2019

Job Description:

Job title: Seasonal Partner Services Representative (Remote) Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Reside in one of the following states: CA, MA, or NJ, TX, VT, or WA. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLROXANNA on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Oakland , Seasonal Partner Services Representative (Remote), Sales , Oakland, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Current College Students - Client Service Representative
Description: Financial Center Client Service Representative I s FC CSR I are responsible for providing a positive customer experience that leads to improved satisfaction and sales. FC CSR I s process transactions (more...)
Company: Bank of America
Location: Oakland
Posted on: 08/22/2019

CUSTOMER SERVICE REP - 1572
Description: Requisition ID 43201 br br CSI : 1572, Station Address: 1301 S. Winchester Blvd., San Jose, CA 95128 - 408 376-0516 br br This position is for local residents only. br Sorry, Visa / sponsorship (more...)
Company: Chevron Stations Inc.
Location: San Jose
Posted on: 08/22/2019

National Residual Income @ 4JoeQ.com Medical Sales experienced=+ inexperienced is OK
Description: Medical Sales Reps, look 4JoeQ.com for nationwide residual income, with experience you may not work after you share some basics with your 2 primary care accounts you will
Company: Joseph Quinn
Location: Modesto
Posted on: 08/22/2019


CUSTOMER SERVICE REP - 2217
Description: Requisition ID 43191 br br CSI :2217, Station Address: 7110 Camino Arroyo, Gilroy, CA 95020 - 408 846-5230 br br This position is for local residents only. br Sorry, Visa / sponsorship not (more...)
Company: Chevron Stations Inc.
Location: Gilroy
Posted on: 08/22/2019

CUSTOMER SERVICE REP - 1718
Description: Requisition ID 43346 br br CSI : 1718: Station Address: 755 S. Tracy Blvd., Tracy, CA 95376 - 209 830-0370 br br This position is for local residents only. br Sorry, Visa / sponsorship not (more...)
Company: Chevron Stations Inc.
Location: Tracy
Posted on: 08/22/2019

LIVE CHAT AGENTS
Description: We are a close team with big ambitions and world class training. You will learn valuable skills and fascinating knowledge about businesses and industries you have not come across before. Youll learn how (more...)
Company: Mommy Jobs Online
Location: Sunnyvale
Posted on: 08/22/2019

Sales Operations Analyst Staff
Description: Title: Global Partner Business Operations - US Remote or Sunnyvale, CA br br Title: Global Partner Business Operations Juniper is enhancing the partner and distributor experience by evolving our award-winning (more...)
Company: Juniper Networks
Location: Sunnyvale
Posted on: 08/22/2019

Part-Time Sales Associate
Description: What you'll be doing... br br As a Verizon Sales Associate, or what we like to call a Solution Specialist, you'll help our customers understand and love the products we sell. Utilizing your unique (more...)
Company: Verizon
Location: San Jose
Posted on: 08/22/2019

Sales - telecommute
Description: We are looking for upbeat personalities who take pride in helping others work for
Company: Ameriplan
Location: San Jose
Posted on: 08/22/2019

Automotive Tool Sales/Route Manager - Full Training
Description: Build a Great Career and a Great Life.Feel the freedom independence of managing your own protected route selling our National brands. Join our team today as an Automotive Tool Sales / Route Manager (more...)
Company: Mac Tools
Location: Modesto
Posted on: 08/22/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Oakland RSS job feeds