OaklandRecruiter Since 2001
the smart solution for Oakland jobs

Call Center Agents

Company: Mommy Jobs Online
Location: Oakland
Posted on: September 13, 2019

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLROXANNA on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Oakland , Call Center Agents, Sales , Oakland, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Assistant Manager -
Description: Massage Company located in Sacramento is seeking an assistant manager. Seeking someone that is outgoing and has
Company:
Location: Sacramento
Posted on: 09/17/2019

CUSTOMER SERVICE REP - 1582
Description: Requisition ID 43684 br br CSI : 1582: Station Address: 4800 W Capital Ave., W Sacramento, CA 95691 - 916 371-0100 br br This position is for local residents only. br Sorry, Visa / sponsorship (more...)
Company: Chevron Stations Inc.
Location: West Sacramento
Posted on: 09/17/2019

Vehicle Return Agent (PT)
Description: If you're bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high-energy team where you'll get to meet and interact with our customers while leaving (more...)
Company: Avis Budget Group
Location: Sacramento
Posted on: 09/17/2019


Amazon Warehousing Agent
Description: Warehouse Team Member Seasonal, Part-Time, Full-Time, Flexible Hours Shifts: Over-night, Early Morning, Day, Evening, Weekend Location Vacaville, CA Job opportunities vary by location.
Company: Amazon
Location: Rio Vista
Posted on: 09/17/2019

Real Estate Agent (New / Considering for the First Time)
Description: br Job DescriptionNow interviewing for new and those interested in becoming Real Estate Agents. br br A real estate agent acts as the middleman between two parties seeking to buy or sell real property. (more...)
Company: Lyon Real Estate
Location: Elk Grove
Posted on: 09/17/2019

Sales Associate
Description: Overview br Inside every Pier 1 Imports store are retail sales associates who bring our home furnishings brand to life with their talent, dedication, resourcefulness and creativity. As the leading home (more...)
Company: Pier 1
Location: Elk Grove
Posted on: 09/17/2019

Real Estate Agents - License Required
Description: Licensed Real Estate Sales Agent Coldwell Banker NRT is seeking both new and experienced real estate agents who are looking to boost their career up a notch. We offer innovative tools and
Company: Coldwell Banker
Location: Elk Grove
Posted on: 09/17/2019

Account Executive -
Description: This Account Executive Position Features: br Fun, fast paced work environment no micro managing br Great Pay Up To 45K Base Salary Commission br Employee Benefits br
Company:
Location: Rancho Cordova
Posted on: 09/17/2019

Account Executive -
Description: This Account Executive Position Features: br Fun, fast paced work environment no micro managing br Great Pay Up To 45K Base Salary Commission br Employee Benefits br
Company:
Location: Rancho Cordova
Posted on: 09/17/2019

Inside Sales Manager (SAAS/CLOUD)
Description: Are you a superstar of Inside Sales Management, a leader, a hands on closer in search of that life-changing career move Are you on the hunt for a ground-breaking opportunity in the hottest market Do (more...)
Company:
Location: Antelope
Posted on: 09/17/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Oakland RSS job feeds